Все отлично, кроме тур-оператора Насти Александровой Everything is fine, except for the tour operator Nastya Alexandrova

Hello! I didn't want to leave bad reviews, but I had to...... To begin with, I’ll say right away that I can’t say anything bad about the hotel itself and the staff! We returned 2 days ago. Everything is just AWESOME!!! ! A sea of ​ ​ emotions, a sea of ​ ​ impressions. But not without incident. In this wonderful, beautiful and friendly hotel, there is one bastard, a complete nit, who is a Pegas tour tour operator, Nastya Alexandrova. When we had an emergency (at first, the women from Libya closed one of our godfathers in the toilet and did not let them out, then they began to beat another godfather), this bastard did not even deign to initially answer the phone call from us. Then, when, nevertheless, "they" deigned to answer, the phrase sounded: "Sober up until the morning, and then we'll talk" !! ! This is considering the fact that we were all ABSOLUTELY sober! Therefore, the people who read my review, I think join me at the expense of this BITCH!!!!!!!!! ! And, by the way, if a person does not order any excursions, events through it, then he automatically becomes a potential enemy, because. she, as you know, gets kicked back for it !!!!!!! ! And if you order all events directly through the guys, then it is 2-3 times cheaper. Thank you in advance!