Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms:
6.0
Service:
5.0
Cleanliness:
5.0
Food:
1.0
Amenities:
8.0
I would like to tell a lot of things, but I think there are still a lot of details, I will involuntarily miss it.
I will say right away: we (a young family) went to the hotel happy and satisfied, because it was our first joint vacation abroad, moreover, it was the first trip that we ourselves earned and were very proud of it. We chose a 5-star hotel so that there were no problems with food and other troubles. Yes, we saw both bad and good reviews, but since we are not spoiled since childhood, we immediately decided that the hotel was good. Wrong. . .
Settlement. We arrive at the hotel, approach the reception, we are asked to wait. We wait. It so happened that we immediately met another couple, who arrived just like we did for the first time together on vacation. Therefore, all situations can be considered from two sides. And so: we are settled. The guys are accommodated more or less, but we are taken far, far from the sea and settled in a terrible room. A room with a view of the fence, with a non-working shower, a broken toilet, in which the water does not even drain, and other delights in the form of dust and dirt. I immediately say that this number does not suit us and we return to the reception. Then I regretted, of course, that we did not immediately hand over 20 bucks, because now no one took them. A plump girl who spoke excellent Russian categorically and impolitely insisted that there were no available rooms, except, of course, for a suite with an additional charge of $ 20 per day. I had to drag bags again to the hell in our unfortunate room... Returning, we immediately began to demand that the toilet and shower be repaired for us. Naturally, after a night flight, we wanted to at least rinse ourselves, and we can’t even talk about natural needs. We called the reception 3-4 times with an interval of 10-15 minutes and each time we were assured that they were already coming to us. Finally, the workers showed up, screwed up the toilet, soiled the floor with dirty boots, and left without touching their souls. At that time, I could not stand it and went to ask new friends to take a shower. Everything worked for them. When I returned, it turned out that the toilet did not work again, the shower continued to not work either. Oil painting: husband in shock and confusion, I cry, the day of arrival is ruined.
And again we go (already without things) to the reception and ask us to hear: it is impossible to live there. After a ten-minute skirmish with the same lady, it turns out that the extra charge for the suite is no longer 20, but 30 dollars per day. A few more minutes of hysteria and, oh, a miracle, it turns out that there is a number! We run to look and understand that the number is good: everything works, everything turns on and next to new friends. We immediately agree and, having calmed down, transfer things to a new room.
And by the way, the guys in the middle of the vacation also had problems with water in the shower. Either it was not there at all, then it ran only cold for several days.
Food. More about the patient. About food. There is a lot of food and there really are queues, and indeed people create these queues for themselves, it’s not clear why... And I don’t even have to go into too much detail about impudent Russian families, fat children, fat men and unkempt women who rowed food, like not in himself, as if from hunger, so that some vacationers did not even see some dishes in their eyes. It's all right, figs with him, the hotel essentially has nothing to do with it (although you could have come up with something). But it gave the impression that they were trying to feed a herd of cattle, honestly. Here's how it was: first they fry, steam, cook side dishes and snacks. People are eating. Then, for example, something remains (something that is not the most delicious or interesting). So they take it and prepare salads from it the next day. But if salads also remain, then they are simply poured with gelatin and served in the form of a charming jelly... And they can also be killed with a blender until smooth, again poured with gelatin and op - jelly. I’d better keep silent about the taste and benefits of such food. Personally, we didn’t approach this at all, we tried to find only fresh food. But even here everything is not thank God: fresh meatballs, fish in batter, chicken and meat were cooked right in front of us and distributed on outstretched plates. But for some reason, no one paid attention to the deep-fried oil. And the oil was black, in the truest sense. You yourself understand what kind of food is obtained in oil, which has not been changed, apparently, for years. As a result: I had practically nothing to eat, as I try to eat right and my stomach is shaking. I ate soups (there was a suspicion that they were made from bouillon cubes), chewed lettuce leaves, ate toast in the morning and, no, no, but still ate something fried or some side dishes. The result is this: the stomach hurt every day, without exaggeration! Every day I suffered and drank handfuls of pills.
French fries, burgers and hot dogs were cooked on the beach. But, in fact, these were rolls with an inedible sausage or a tough, burnt cutlet, and there was only a name from french fries... Therefore, we did not take beach food more than once, but people wore it all the time. But what can I say: crawling out of the canteen, greedy vacationers and their fat children, on the way to the sea (already 5 minutes walk) get so tired and overworked that they immediately create a queue for dry rolls and potatoes. Therefore, yes, everyone ate beach food, apparently, except for us. Fresh fruits and strawberries, by the way, were. But for the money - 3 dollars. And so - we were not spoiled with fruit.
The drinks. From alcohol, gin, whiskey, rum, brandy of local production were presented. Everything smacked of cheap moonshine. A little later they put out the Red Label - the boys drank it, because the taste was more or less. The girls had nothing to drink. To me, even more so. Whiskey could be mixed with juice, but the proud word "juice" here was called Yuppie water - I won't even touch this, otherwise I risk saying goodbye to my stomach. There was also cola-fanta-sprite, but I don’t drink that either for the same reason as yuppies. A few days later it turned out that there is wine! But for some reason the staff hid it, but if you stand and demand, then they pour it from under the floor, tearing it away from the heart. So we drank wine, such a thing, let's face it, but wine!
Coffee was available at the top bar. But even here it is not so simple. There is a coffee machine, and next to it is a can of the simplest instant coffee. So, if you come up and ask for an Americano or an espresso, then you might be lucky and the boy will make natural coffee, but if you ask for coffee with milk, put up with an instant bourda. We always demanded to make natural, but for some reason the boy entered into some kind of dispute with us. Apparently we didn't know the password. But if you long and persistently demand - gritting your teeth, makes natural.
Water is a different story. There are coolers with free water and there is bottled water - for a fee. Naturally, we choose the one that is free. Many here wrote that you can collect water from the cooler directly into the bottle. Yes, you can, if you hide from the staff, otherwise they make a remark. The water itself tastes strange and may have had a hand in the constant stomach pain too.
Territory. Oh, the territory is very large and very beautiful, I won’t even make any comments here: beautiful flowers, lawns, bushes, palm trees, pools. The pools are very beautiful, but essentially decorative. Since initially in all the pools the water was so icy that you don’t even come close. The situation was no better in the heated pool. After a couple of days, they began to heat the pool near the beach. We even went swimming a couple of times. Further: there was a water park, well, a water park - three slides, which were painful to ride - partitions beat on the back. Therefore, even my husband - a passionate lover of water parks - did not go there anymore. Everything was good on the beach, well, almost... A lot of sun loungers were broken. And if you were going to move a couple of sun loungers to a convenient place, a dude from the staff immediately ran up and yelled that it was impossible. When asked "why" he was rude and said that he should come earlier. I wonder why we should come earlier if we are on vacation, sleeping off and relaxing and, by the way, taking free sun loungers, and not claiming someone else's. On the beach, towels were issued on cards. But we heard rumors that if you leave towels on the sun loungers and leave, then the staff themselves take them away, and then demand a fine. And they stole my glasses - this is so, by the way... There are no complaints about cleanliness.
Entertainment. The animation is useless: they entertain children day and night with the same songs and dance moves - it reminds of the cartoon "Teletubbies", specially created for children with developmental difficulties. For adults, there were oriental dances once, but due to the obscene behavior of drunken vacationers in T-shirts with the inscription "Russia", the four of us just got up and left. There was a hookah on the terrace - 3 dollars (by the way, in the old town the cost of a hookah is only 1 dollar), very good - everyone liked it.
Sea. The sea, of course, is luxurious, the reef and fish are all super! Nothing to do without a mask. You can't walk on corals - they can be poisonous. So we dived from the pontoon. But small children splashed on the shore - there are several meters of bottom without corals.
In general, I painted a lot. I want to finish like this: we are very pleased with the rest, but we will not go to this hotel again.
I will say right away: we (a young family) went to the hotel happy and satisfied, because it was our first joint vacation abroad, moreover, it was the first trip that we ourselves earned and were very proud of it. We chose a 5-star hotel so that there were no problems with food and other troubles. Yes, we saw both bad and good reviews, but since we are not spoiled since childhood, we immediately decided that the hotel was good. Wrong. . .
Settlement. We arrive at the hotel, approach the reception, we are asked to wait. We wait. It so happened that we immediately met another couple, who arrived just like we did for the first time together on vacation. Therefore, all situations can be considered from two sides. And so: we are settled. The guys are accommodated more or less, but we are taken far, far from the sea and settled in a terrible room. A room with a view of the fence, with a non-working shower, a broken toilet, in which the water does not even drain, and other delights in the form of dust and dirt. I immediately say that this number does not suit us and we return to the reception. Then I regretted, of course, that we did not immediately hand over 20 bucks, because now no one took them. A plump girl who spoke excellent Russian categorically and impolitely insisted that there were no available rooms, except, of course, for a suite with an additional charge of $ 20 per day. I had to drag bags again to the hell in our unfortunate room... Returning, we immediately began to demand that the toilet and shower be repaired for us. Naturally, after a night flight, we wanted to at least rinse ourselves, and we can’t even talk about natural needs. We called the reception 3-4 times with an interval of 10-15 minutes and each time we were assured that they were already coming to us. Finally, the workers showed up, screwed up the toilet, soiled the floor with dirty boots, and left without touching their souls. At that time, I could not stand it and went to ask new friends to take a shower. Everything worked for them. When I returned, it turned out that the toilet did not work again, the shower continued to not work either. Oil painting: husband in shock and confusion, I cry, the day of arrival is ruined.
And again we go (already without things) to the reception and ask us to hear: it is impossible to live there. After a ten-minute skirmish with the same lady, it turns out that the extra charge for the suite is no longer 20, but 30 dollars per day. A few more minutes of hysteria and, oh, a miracle, it turns out that there is a number! We run to look and understand that the number is good: everything works, everything turns on and next to new friends. We immediately agree and, having calmed down, transfer things to a new room.
And by the way, the guys in the middle of the vacation also had problems with water in the shower. Either it was not there at all, then it ran only cold for several days.
Food. More about the patient. About food. There is a lot of food and there really are queues, and indeed people create these queues for themselves, it’s not clear why... And I don’t even have to go into too much detail about impudent Russian families, fat children, fat men and unkempt women who rowed food, like not in himself, as if from hunger, so that some vacationers did not even see some dishes in their eyes. It's all right, figs with him, the hotel essentially has nothing to do with it (although you could have come up with something). But it gave the impression that they were trying to feed a herd of cattle, honestly. Here's how it was: first they fry, steam, cook side dishes and snacks. People are eating. Then, for example, something remains (something that is not the most delicious or interesting). So they take it and prepare salads from it the next day. But if salads also remain, then they are simply poured with gelatin and served in the form of a charming jelly... And they can also be killed with a blender until smooth, again poured with gelatin and op - jelly. I’d better keep silent about the taste and benefits of such food. Personally, we didn’t approach this at all, we tried to find only fresh food. But even here everything is not thank God: fresh meatballs, fish in batter, chicken and meat were cooked right in front of us and distributed on outstretched plates. But for some reason, no one paid attention to the deep-fried oil. And the oil was black, in the truest sense. You yourself understand what kind of food is obtained in oil, which has not been changed, apparently, for years. As a result: I had practically nothing to eat, as I try to eat right and my stomach is shaking. I ate soups (there was a suspicion that they were made from bouillon cubes), chewed lettuce leaves, ate toast in the morning and, no, no, but still ate something fried or some side dishes. The result is this: the stomach hurt every day, without exaggeration! Every day I suffered and drank handfuls of pills.
French fries, burgers and hot dogs were cooked on the beach. But, in fact, these were rolls with an inedible sausage or a tough, burnt cutlet, and there was only a name from french fries... Therefore, we did not take beach food more than once, but people wore it all the time. But what can I say: crawling out of the canteen, greedy vacationers and their fat children, on the way to the sea (already 5 minutes walk) get so tired and overworked that they immediately create a queue for dry rolls and potatoes. Therefore, yes, everyone ate beach food, apparently, except for us. Fresh fruits and strawberries, by the way, were. But for the money - 3 dollars. And so - we were not spoiled with fruit.
The drinks. From alcohol, gin, whiskey, rum, brandy of local production were presented. Everything smacked of cheap moonshine. A little later they put out the Red Label - the boys drank it, because the taste was more or less. The girls had nothing to drink. To me, even more so. Whiskey could be mixed with juice, but the proud word "juice" here was called Yuppie water - I won't even touch this, otherwise I risk saying goodbye to my stomach. There was also cola-fanta-sprite, but I don’t drink that either for the same reason as yuppies. A few days later it turned out that there is wine! But for some reason the staff hid it, but if you stand and demand, then they pour it from under the floor, tearing it away from the heart. So we drank wine, such a thing, let's face it, but wine!
Coffee was available at the top bar. But even here it is not so simple. There is a coffee machine, and next to it is a can of the simplest instant coffee. So, if you come up and ask for an Americano or an espresso, then you might be lucky and the boy will make natural coffee, but if you ask for coffee with milk, put up with an instant bourda. We always demanded to make natural, but for some reason the boy entered into some kind of dispute with us. Apparently we didn't know the password. But if you long and persistently demand - gritting your teeth, makes natural.
Water is a different story. There are coolers with free water and there is bottled water - for a fee. Naturally, we choose the one that is free. Many here wrote that you can collect water from the cooler directly into the bottle. Yes, you can, if you hide from the staff, otherwise they make a remark. The water itself tastes strange and may have had a hand in the constant stomach pain too.
Territory. Oh, the territory is very large and very beautiful, I won’t even make any comments here: beautiful flowers, lawns, bushes, palm trees, pools. The pools are very beautiful, but essentially decorative. Since initially in all the pools the water was so icy that you don’t even come close. The situation was no better in the heated pool. After a couple of days, they began to heat the pool near the beach. We even went swimming a couple of times. Further: there was a water park, well, a water park - three slides, which were painful to ride - partitions beat on the back. Therefore, even my husband - a passionate lover of water parks - did not go there anymore. Everything was good on the beach, well, almost... A lot of sun loungers were broken. And if you were going to move a couple of sun loungers to a convenient place, a dude from the staff immediately ran up and yelled that it was impossible. When asked "why" he was rude and said that he should come earlier. I wonder why we should come earlier if we are on vacation, sleeping off and relaxing and, by the way, taking free sun loungers, and not claiming someone else's. On the beach, towels were issued on cards. But we heard rumors that if you leave towels on the sun loungers and leave, then the staff themselves take them away, and then demand a fine. And they stole my glasses - this is so, by the way... There are no complaints about cleanliness.
Entertainment. The animation is useless: they entertain children day and night with the same songs and dance moves - it reminds of the cartoon "Teletubbies", specially created for children with developmental difficulties. For adults, there were oriental dances once, but due to the obscene behavior of drunken vacationers in T-shirts with the inscription "Russia", the four of us just got up and left. There was a hookah on the terrace - 3 dollars (by the way, in the old town the cost of a hookah is only 1 dollar), very good - everyone liked it.
Sea. The sea, of course, is luxurious, the reef and fish are all super! Nothing to do without a mask. You can't walk on corals - they can be poisonous. So we dived from the pontoon. But small children splashed on the shore - there are several meters of bottom without corals.
In general, I painted a lot. I want to finish like this: we are very pleased with the rest, but we will not go to this hotel again.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Have a nice rest
- Excellent hotel for its price category
- The holiday was a success!
- did not like
- Hotel for 3, the owners are very greedy!!!!
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