Only the sea is good ... poisoning ... service is terrible

Written: 30 october 2018
Travel time: 17 october 2018
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 1.0
Cleanliness: 5.0
Food: 6.0
Amenities: 4.0
I don't understand the rave reviews. We traveled with 4 adults and 2 children 3 years old.
Check-in - arrived at 8 in the morning, settled after 15 and then after they gave 20 bucks
Rooms are normal. The balcony really overlooked the air conditioners, which were buzzing for days, under the windows the staff often drove wheelbarrows that rattled. They didn’t change it because no one responded to previous requests for a crib and a blanket (only sheets in the room) for 2 days. True, then they brought a blanket... dirty, in lipstick. I was shocked! Beach towels were also once given wet and dirty.

Nutrition. I'm picky about food. But everything is very spicy. The child was difficult to feed. Queues to the dining room (it's hard to call it a restaurant), people were waiting on the steps. I don’t know if it’s food or some kind of virus... on the second day I started to feel sick, at night I vomited. A few days later, one of our children was throwing up a fountain, diarrhea. On the seventh day, it was the same with the second. And in general, the children there were ill without exception (vomiting, diarrhea, rashes). The beach is very small. The beds are close to each other. The sea is gorgeous and clean! Well done animators, they try. Staff. Of course, there are friendly (pool bartender, some waiters) The bartender on the beach just yells at the guests... there was also one at the reception (sorry I didn’t write down the name)
Translated automatically from Russian. View original