Doesn't justify its price.

Written: 17 july 2023
Travel time: 5 — 14 july 2023
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 5.0
Cleanliness: 7.0
Food: 1.0
Amenities: 7.0
Unfortunately, the hotel is not at all what it used to be. Of the benefits: the sea and the entrance on the sand (but this does not apply to the merits of the hotel), bars, gym, territory, location. The sea, as always, is gorgeous, there are many types of fish, in the evenings rays swim up to the very shore, behind the buoys you can often meet a surgeon fish. Corals are not needed, but if you are afraid of getting hurt, you can purchase. The descent to the beach along a rocky path, quite steep, if you have health problems, it will be difficult. This is most likely the main reason why people do not come here with children, for lovers of hotels 16+, it will be comfortable here. The team of bartenders is on top, they make magical cocktails, for a small tip they will decorate like in the best stylized establishments. The alcohol itself is of decent quality, there were no consequences. There is a small gym, you can work out, mostly go there at lunchtime, when it's hot. Well-groomed territory, lawn, flowers and trees are also a plus, but that's all.
Many returned, because in previous years it was very good, but now they said that the director has changed. It was a surprise when we found out that people from other hotels were being let into our beach, there was not a word about this anywhere. After they themselves saw the people with other people's bracelets, they asked the staff, they said that this was the hotel's agreement. On the unfortunate animation, which really does not exist anyway, the electricity was constantly cut off and all street lighting went out. At the end of our holiday it was fixed. The air conditioners in the rooms have not been changed, it seems, for many years, they hum and rumble like agricultural machinery. Mini-bar in the room is paid. In the lobby, the ventilation system is turned on only when the hall is full, until that moment it is very stuffy. For some time now Wi-Fi is only available in the reception area.
In the middle of the holiday, we had no hot water in the room for 2 days, repeated calls to the reception and to the gestrelation did not give any effect. Each time they only said - wait, we will fix everything. They swore to us that there would be water within 2 hours, but the tap remained empty. In the end, they offered to move to another room, just to do nothing. We refused to collect things and re-arrange, a lot of time to spend. Only after refusing to change the room, they still gave us water. With such a mess, with clean naive eyes, animators come up and ask you to write a positive review about the hotel. The feeling that the managers do not care about complaints, they only pretend that they are doing something. We are not very picky tourists, but the food turned out to be terrible for us, every day for lunch and dinner only chicken and fish were served, there was simply no assortment, even vegetables and greens are greatly saved.

Everything is very hard, salty and with a lot of spices. The variety appeared only when there was a big race, many people immediately settled in, and with their appearance they began to cook beef, turkey, quail and squid. There were a lot of desserts and cakes on the tables. But those people who left on the day of our check-in said that they were hungry almost all the time, the hotel was half empty. And so, even what is available is cooked very poorly. At the same time, the hotel is 90% foreigners. They want to make the service European, but due to the fact that they constantly nightmare the staff, they only make it worse. Simple kitchen workers are so brainwashed that if they see how you approached the coffee machine or for juice, they rush to you, almost snatching this coffee out of your hands, because they fly if the guests themselves go to self-service. And you sit like a fool waiting for this glass while the waiters, along with everyone else, smash it.
And he was already in your hands. Take bath accessories with you, shampoo is of very low quality, toothpaste is not given out. If you have an early check-out, don't even count on breakfast in lunch boxes. As soon as you rent a room, you no longer exist for anyone, they reluctantly said goodbye to us through gritted teeth. During the holidays, we talked with vacationers, those who are in Egypt for the first time are completely delighted with the hotel, but we will not recommend it to any of our friends and acquaintances. The hotel is by no means cheap, it costs more than some 5-star hotels, but it does not justify its cost
Translated automatically from Russian. View original