Excellent hotel! faults are hard to find. Feels like home, great service!

Written: 26 january 2019
Travel time: 8 — 23 january 2019
Who does the author recommend the hotel to?: For a relaxing holiday; For business travel; For families with children; For recreation with friends, for young people
Your rating of this hotel:
9.0
from 10
Hotel ratings by criteria:
Rooms: 10.0
Service: 10.0
Cleanliness: 10.0
Food: 10.0
Amenities: 10.0
We checked in without any problems, went as a family, gave two adjacent rooms, which is convenient, there is a door between the rooms, it's good that you don't have to run to knock on the room "Well? Are you ready for breakfast? ". Room on the 3rd floor, great view! On the sea and on the entire coast, the amazing architecture of the hotel, many terraces. Of the shortcomings, there are steps, but there are ramps and an elevator, if you want to walk, you want an elevator. Some write they say there are steps to the sea, so there is a ramp, friends... What's the problem?
Needless to say, excellent service! EXCELLENT! Probably, it gives a feeling of "at home", the cook and the restaurant manager constantly go to the restaurant and ask if the food is good, if everything is fine. My daughter is harmful in food and we found what to eat, one day the cook saw that she had only french fries on her plate and began to ask and worry if everything was fine. But that day we had a holiday of french fries, I don’t allow it to be eaten all the time. We were told that if the child is missing something, the cook will cook separately. There is everything for families with children, in the morning milk porridge, if necessary, dairy-free, vegetables, soup for children separately ALWAYS vegetable puree and vegetable soup in pieces, again, if you need something, tell me, they will cook it for you. In the morning, everything is as always, for children there are pancakes, eggs, cereals, crisps with milk. Once a week crabs for dinner, fish, squid, meat, grilled, grilled liver. And in general I really liked that for everyone. There is a vegetarian menu, and meat, and fish, and for children. There are enough desserts, the most delicious ones for me are oriental and they were not rare. They bring a 1.5 liter bottle of water to the room every day, if you don’t have enough, take more from the bar. Nestlé ice cream bought the Movenpick technology, as far as I know, so consider the same. No matter how hard they tried, the coupons remained, after the canteen there is simply no place for ice cream. Fruits were dates, oranges, bananas, apples, fesalis, grapefruit, what is missing went out of the territory buy whatever you want.
What I liked is that the hotel has its own huge closed territory, unlike all hotels with walk-throughs. If you want to run in the morning, if you want to walk, a huge heated pool, which turned out to be important in winter + 28gr, the pace is about 50m long. There is an opportunity to swim for those who do not just get wet in the water, a children's pool with a shady canopy, and even a shallow depth of 0.6 m in the main pool. All for children. A bar near the pool and still on the beach, in the evening a bar in the animation hall. Any whim will be fulfilled! they will heat water in a teapot for children, mint tea, lemon tea, in short, any whim. They don’t know how to make coffee in a car, or the coffee itself is bad, but Egypt is not a coffee country. They give nuts without beer, no problem, otherwise they didn’t write) The cleaning is good, the swans were twisted for inspiration, every other time, it’s all the same to us, but the child was nicely given 1 dollar. Again, if there are problems, managers constantly go, report, speak, and do not come and write bad reviews. We were cold, they told the manager, they asked for blankets, but they even offered a heater.

The hotel has its own garden, which impressed us and the stable. We went to the garden, looked at what was growing, the worker came up and told what was growing where, gave mints with him, carrots to the child, spoke with burning eyes about the garden, they even grow fish there, and they seem to keep horses to fertilize the land. The horses are well-groomed, the horses are clean and tidy, they are all combed, shiny Arabian horses.
We decided to ride horses and it was a very cool walk, meeting the sunset, the grooms put out the horses, take pictures, shoot videos and everyone’s eyes are on fire, everyone in this hotel is charged, and it’s great when people around are happy with their work. They all love to work. I liked it very much! Recommend! We'll come again! I took off one star, the animation just sucks, but this can be changed, especially since the hotel is family-friendly, you can somehow arrange children's animation and put the room in order and hire adequate animators. The most important thing in the hotel - any problem will be solved, just tell about it.
Translated automatically from Russian. View original