My impressions of the hotel

Written: 21 march 2019
Travel time: 7 — 21 march 2019
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 7.0
Food: 4.0
Amenities: 7.0
Chose because of the location and entrance to the sea. There are 5 points. We chose because we have a small child with us for a year and 10. And here, of course, they didn’t guess with the rest. An old shabby little playpen was given out as a crib. Without children's set of linen and mattress. After a call to the reception, they brought a mattress, but not from the crib, but into which sofa). We bent it and squeezed it in. So our little one slept at the beginning of the night on a sagging mattress like in a hammock. The kids club is like a barn. Dirty dusty and very old. There are no toys. There is a playground, instead of a lawn it has dusty Egyptian sand. After half an hour, the child was covered with dirt and dust. There is a children's pool and one slide on the lawn. There is no food for children. The children's menu is fries sausages and pizza, plus vegetable puree and boiled zucchini and carrots. This is what I observed every lunch and dinner for two weeks! We were not very worried because the child eats only buckwheat with meat. I brought buckwheat with me and thanks a lot to the cooks and girls from guest relation Anna and Zhanna, they cooked it for me properly. In addition to the territory and the entrance to the sea, the staff is probably the best thing in this hotel. Thanks again. Anna and Zhanna, they are really professionals in their field, very patient and friendly. Cooks, waiters and bartenders are also courtesy itself. There is a nuance with the serving of drinks, sometimes they were carried slowly. And if you can try to attribute lunch and dinner to an instruction not to part so that they drink less))) then the tea brought by the end of breakfast cannot be attributed to this. Maybe more people are needed. This problem became especially noticeable and very annoying after March 18, when there were more vacationers. Now about people. For most of the vacation, I didn't care about people. In the end, there were a lot of them, and vacationers from Kazakhstan also came. As for me, they are too noisy, demanding. Animation is. They weren't at the party. In the afternoon there was an impression that the animators were a little in slavery. They were involuntarily obsessive and very persistently called for yoga tennis darts volleyball. As if for the lack of people they will be flogged in the evening. I’m kidding of course, but it’s really uncomfortable feeling when you are asked to dance Zumba and you refuse. The food in the restaurant is not restaurant food. There are good beef Wellington dishes when it's not overcooked, duck, squid, deep-fried red mullet! But the crabs, for example, reminded them of porridge, so they passed them. And the tuna is so dry it's almost inedible. Very tasty shellfish. And it's not all in one day. Once a week on Friday fish evening. Crabs are shellfish fish as far as species. Once Asian there is a duck. And sushi))) Egyptian sushi. A couple of times a week national cuisine. The chef overdoes the kebabs, although in the a la carte restaurant they are incomparable! There is always rice and its variations, some kind of pasta. Separate pasta station for lunch and dinner, but toppings are budget. Vegetables, cheese, mushrooms, sausage. Breakfasts are dull no fish or meat, only soy sausages and soy ham. Fresh melon (drank once disgusting), cucumber and tomato did not drink. From food for lunch and dinner, there are a couple of types of stewed or fried meat or fish. There are a lot of vegetables in different types of grilled stews. I liked fried eggplant fried, they were given for breakfast) but every day. I have never eaten such delicious food. I recommend the a la carte restaurant for lunch. Very tasty burger, good sea bass. Caesar salad, in principle, is not bad, one problem as we arrived, his recipe changed). First the anchovy disappeared. Potos cheese began to be sprinkled and not brought Separately. Then they added a simpler parmesan and finally brought it today without cheese. And you know, it's all really little things, but when there are a lot of little things, it becomes something like this. Mosquitoes are also a problem. There are many of them and they devour especially children. There are no nets on the windows. The air conditioner did not work for the first week. They repaired it, repaired it, and then finally admitted that they had not yet launched the system, and lo and behold, a grid was found. Many thanks to the manager Ahmed for the quick response. And it’s a pity that the reception did not resolve the issue earlier and the child was bitten all over. Plus a week did not tell the truth about the air conditioner. Instant coffee if it's free, Nestle ice cream is quite normal, but really tasty movenpick ice cream is sold on the waterfront. If you forgot your things, then keep in mind that the staff is in no hurry to give them to lost and found, I was looking for swimming slippers and zero result. But when I forgot my handbag in the restaurant and by the next evening no one thought to give it away as found in the lost and found, I immediately turned to the guest relation and managers, and lo and behold, the bag was found, they just did not have time to report it in a day.
Translated automatically from Russian. View original