Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
Food:
1.0
Amenities:
6.0
Perhaps we should start with the favorite phrase of all the service personnel "our hotel has a DIFFERENT concept", so that it is clear what kind of concept it is, in short - to extort money from the client as much as possible! The concept of All inclusive, this hotel has its own, it includes only food in the main restaurant and part of the local alcohol. To drink wine for free, you will have to go through a whole quest, know where / when to whom, but for the money please!
In the main (it's the only) restaurant there is no bar, in general, that is, if you want to drink beer or I don't know, juice, again, the quest, you need to find a boy who takes orders EXACTLY for drinks, make an order, and... nothing, they supposedly they don’t have time, the children (and there were six of us 4 adults + 2 children) manage to eat, but they don’t bring juice, the adults manage to eat, find again the person who takes orders for drinks, give him a couple of dollars, and only after this is POSSIBLE and then your order will not be brought to you immediately!
As for the nutrition of children, there is none at all, no baby food (I'm not talking about canned food for the smallest), my children remained hungry for 3-4 years, there is always one vermicelli with chicken, which is already given once or twice a day to them tired on the third day!
There are no soups at all! Puree soup, but I would not call it that, I know what it looks like and what it should taste like! And this liquid with clots is tasteless and odorless, sorry, but it seems to me that they prepared a normal mashed soup, then they rinsed the bowls, added starch-flour, and here is the finished soup!
About restaurants:
Why do I say that he is alone - there is one restaurant, he is the main one, he is the only Liwa, there are supposedly 3 A LA Carte restaurants, one is located near the pool and duplicates the main +/- in terms of food time, and they are located 30 m from each other BUT! YOU can eat in it only at lunch according to the menu, which indicates 2-3 dishes in each group (main salad, etc. ) to eat there, you should not go to the main restaurant before or after this restaurant, but in fact dishes there is a burger - french fries, that is, what is called a snack in a NORMAL hotel and usually such snacks work after hours of the main restaurant.
I forgot to write, everything else for me in this A LA Carte restaurant you can order ta-da. . . for money! In principle, everything is possible for money!
I think you have heard about the legendary, most delicious ice cream in all of Sharm El Sheikh? The one for which they give out free coupons, and you, as a privileged resident, can overeat! And here is the fig! Coupons are issued, you run around with them like you don’t understand who, they are still quite large if you want to take 2-4 balls for everyone (and we are 6 people), then you must prudently prepare 24 coupons (and they are made of ordinary glossy paper, get wet torn, etc. ). BUT these are all trifles, even after fulfilling all the requirements for coupons, finding the time and place where you can get this ice cream, you still won’t get it! But how? That's right, money! By coupons, you are ready to load the most common, as I understand it, from the "inexpensive" vanilla chocolate mango berry! Their concept is, give money!
There is a second A LA Carte restaurant AL KEBABGY, it seems to be free, BUT only for those who stay more than 6 nights (thank God we rested, or quests, whatever, 5 nights) although no one warns about this (this is indicated on a piece of paper which you are obligated to sign upon check-in) you are ready to be recorded and accepted, BUT! Right! For money! Well, okay, for the money so for the money, they came already, but it wasn’t here and we didn’t manage to eat there, either the waiter or the hostess attacked us with shouts in his own, neither in Russian nor in Ukrainian nor in English only Arabic can’t say anything, someone dialed in between screams through the phone, they transferred us that it was only for money, ok, come on for money, but the screams continued, the desire to eat was gone, thank you!
And there is a third Indian restaurant Rangoli, it is ONLY paid, the dishes taste good, there we safely left about 2800 Egyptian pounds (~ $ 180) for everyone, but again, the children have nothing to eat at all! Even if you choose from not spicy, then the children simply will not eat it because of the abundance of spices! By the way, please pay attention, the menu is only in English, if someone has difficulty, the waiter +/- will correctly tell you.
Regarding the settlement, they also have their own concept, they say that the rooms are all identical! It seems like yes, but there is a sea view (panoramic) and there is a view of either the road or some other structure, yes, somewhere behind this road / structure it seems like there is a sea, but you need to become in a certain place at a certain height to see it! For a "panoramic" room you need to pay extra, how much? How much the boy at the reception wants, but in principle they call the rooms one panoramic one, then this one! In our case, we were charged $200 for 2 panoramic rooms! But I can’t say that the number will be better, they have all outlived their time! The windows of the door are wooden with slots where the finger crawls, that is, not only about sound insulation, but even about protection from the wind (and we can’t even talk about December-January! ) We were constantly freezing in the room! The air conditioning does not work for heating, and in the end we ALL got sick on the 3rd day! Temperature 40 ° cough, etc. , and if for an adult it is so-so, then for a child it is a hell of a lot of fun! Do you think someone suggested a heater or something? It's not their CONCEPT (remember? )
By the way, there is a mini-bar in the room (which is replenished daily in NORMAL hotels), but we have a CONCEPT! Therefore, it is 1 - paid, 2 - they looked there only when leaving to count how much money you owe, but the fact that you want to eat a pack of chips every day and are ready to pay for them does not bother anyone, they even have no time to clean up!
In our room for 5 nights they cleaned 2 times (this is a 5 * hotel!? ) yes, we are with children and we have a quiet hour from 12 to 15, but we warned guest relations about this! And there is plenty of time for me from 8 to 12 and from 15 to 21!
By the way, about these three representatives! We had Inga, Alexandra, and Yana probably (Jane, sorry if I distorted the name) in my travel experience, guest relations always took the side of vacationers and helped them somehow improve their vacation, but Movenpic, except for how I conveyed information, and we have ANOTHER CONCEPT I never achieved anything, thank you girls/women, but I think you are there, what you are, what you are not! I also applied about a broken shower (a watering can! which has not been changed for the entire vacation, I think it will be enough for several more vacationers)! And about the cleaning in the room, and with the spa salon, the same story, by the way, it needs to be mentioned separately here:
I think in many (if not all) hotels there are touts and they invite you to SPA and hairdressing services (this is on site), so the SPA was given to us for 4 adults $ 300, it seems to be not expensive, BUT the guide took us by bus in 5 minutes to a whole range of procedures, do you know how much? $140 for ALL! More than twice cheaper and even with the move! Although I think everyone knows that all guides are a little overpriced and "on the street" you can find even cheaper!
So did the hairdresser! We have New Year's Eve, a party and all things, what about girls without styling? We were lucky, our girls have short hair, so they took $ 20 from us, though here it was not without BUT! The combs are all in a terrible state, all dirty and in a terrible state, with clumps of someone's hair! As a result, they washed their hair, sort of dried it with a hairdryer, everything is ready, you don’t have varnish or sparkles (the party is the same), I’m not talking about care products, etc. , etc. ! As a result, our girls came home, washed their hair, did it themselves, believe me, much better, and most importantly, more hygienic, but give back $ 40, I remind you, the concept!
Regarding rest with children, there is a playroom (but in my understanding, if this is a playroom, then there should be something to play with, and so, sorry, but this is a room where you can sit with your child), no toys at all! Two or three toys were killed / broken, it seems to me that it was the employees who demolished the wreckage after their children, well, what would be considered)! The room is TERRIBLY dirty!! ! After half an hour spent there, my knees were so dirty that we are now at home after the second wash and have not yet washed things! And these are children, they pull everything into their mouths and want to touch everything! There was a children's animator Vika, some primitive dances were played with the children in the evenings + they painted their faces like the children liked it so the animator +!
Regarding the sea: as far as I understand, there are 4 equipped beaches and 1 not equipped, I don’t know, I didn’t get it, I remind you that we got sick and we didn’t really have to look for beaches, but we switched to looking for the nearest pharmacies!
So, there were on the 1st and 4th beaches, sandy, there are entries into the sea (although not over the entire area, but) there is, this is a huge +
Also a very good reef! There are a lot of colorful fish, both large and small, there was a stingray, they say there was needle fish and squid.
Many glass-bottomed pleasure boats sail, which indicates that the reef is really cool, here too +, although on the last day all the beaches were with a persistent smell of fuel and rainbow traces were visible along the entire coastline (as from diesel fuel)
Tolley is from one of the boats, or something is not clear, but I had to wash well to wash off this stink!
there is a bar on the beaches where you can drink either local alcohol or 4 or 5 free cocktails for which at least one was missing some component, either lemon or syrup or mint. No wine, coffee please, but only near the reception and I remind you according to the CONCEPT for a fee!
There are (sort of) nuts on the bars, but we managed to try only 1 time (regular peanuts are not assorted or anything) the rest of the time, where they didn’t ask, they say NO! Toli huddle or really not.
Regarding the New Year's Eve itself and the meeting of the New Year in general, everything seemed to be well organized, several successive events (cocktail party, then a gala dinner and the show program itself and the meeting of the New Year) are beautiful! The gala dinner is delicious, a lot of interesting dishes (unlike "every day the same thing") BUT even here without a CONCEPT, the wine that supposedly should be given free of charge, for money! You are welcome! And in general, the show program itself, where everyone was sitting at the tables, and do you know what treats are on the tables? Ketchup-flavoured peanuts and chips that were refilled regularly! That is, they really think that under the chimes we will clink fists with peanuts? And, I forgot to say, according to the CONCEPT, you can buy yourself at least some wine that is free (local) even champagne, well, they didn’t sell Olivier and caviar, but I think that’s already our post-Soviet preferences! Total for the New Year's program +/- probably minus still more!
Do I recommend this hotel? No, until it is brought up to the necessary requirements of 5 * and the NORMAL ALL INCLUSIVE system, and at the moment it is a good 3 * hotel with a full board FB (Full Board) catering system !!!
For the sake of a sandy beach and a beautiful reef, you should not overpay and endure a boorish attitude!
By the way, another manifestation of the CONCEPT:
Everyone knows that arrivals and departures depend on many factors and it’s rare when you manage to adjust arrival at 14 and departure at 12, so according to the CONCEPT, until you have settled in, you can’t eat there, although how can you not? Can you but? Right for the money! And if you check out at 12, you won’t be able to have lunch either, at least for FREE!! ! We were charged $55 for eating a dish from the chef after check out, you know what? Right soup puree??? ? and there is nothing more vermicelli there? Or a salad that you yourself can collect from 2-3 ingredients! ?
In the main (it's the only) restaurant there is no bar, in general, that is, if you want to drink beer or I don't know, juice, again, the quest, you need to find a boy who takes orders EXACTLY for drinks, make an order, and... nothing, they supposedly they don’t have time, the children (and there were six of us 4 adults + 2 children) manage to eat, but they don’t bring juice, the adults manage to eat, find again the person who takes orders for drinks, give him a couple of dollars, and only after this is POSSIBLE and then your order will not be brought to you immediately!
As for the nutrition of children, there is none at all, no baby food (I'm not talking about canned food for the smallest), my children remained hungry for 3-4 years, there is always one vermicelli with chicken, which is already given once or twice a day to them tired on the third day!
There are no soups at all! Puree soup, but I would not call it that, I know what it looks like and what it should taste like! And this liquid with clots is tasteless and odorless, sorry, but it seems to me that they prepared a normal mashed soup, then they rinsed the bowls, added starch-flour, and here is the finished soup!
About restaurants:
Why do I say that he is alone - there is one restaurant, he is the main one, he is the only Liwa, there are supposedly 3 A LA Carte restaurants, one is located near the pool and duplicates the main +/- in terms of food time, and they are located 30 m from each other BUT! YOU can eat in it only at lunch according to the menu, which indicates 2-3 dishes in each group (main salad, etc. ) to eat there, you should not go to the main restaurant before or after this restaurant, but in fact dishes there is a burger - french fries, that is, what is called a snack in a NORMAL hotel and usually such snacks work after hours of the main restaurant.
I forgot to write, everything else for me in this A LA Carte restaurant you can order ta-da. . . for money! In principle, everything is possible for money!
I think you have heard about the legendary, most delicious ice cream in all of Sharm El Sheikh? The one for which they give out free coupons, and you, as a privileged resident, can overeat! And here is the fig! Coupons are issued, you run around with them like you don’t understand who, they are still quite large if you want to take 2-4 balls for everyone (and we are 6 people), then you must prudently prepare 24 coupons (and they are made of ordinary glossy paper, get wet torn, etc. ). BUT these are all trifles, even after fulfilling all the requirements for coupons, finding the time and place where you can get this ice cream, you still won’t get it! But how? That's right, money! By coupons, you are ready to load the most common, as I understand it, from the "inexpensive" vanilla chocolate mango berry! Their concept is, give money!
There is a second A LA Carte restaurant AL KEBABGY, it seems to be free, BUT only for those who stay more than 6 nights (thank God we rested, or quests, whatever, 5 nights) although no one warns about this (this is indicated on a piece of paper which you are obligated to sign upon check-in) you are ready to be recorded and accepted, BUT! Right! For money! Well, okay, for the money so for the money, they came already, but it wasn’t here and we didn’t manage to eat there, either the waiter or the hostess attacked us with shouts in his own, neither in Russian nor in Ukrainian nor in English only Arabic can’t say anything, someone dialed in between screams through the phone, they transferred us that it was only for money, ok, come on for money, but the screams continued, the desire to eat was gone, thank you!
And there is a third Indian restaurant Rangoli, it is ONLY paid, the dishes taste good, there we safely left about 2800 Egyptian pounds (~ $ 180) for everyone, but again, the children have nothing to eat at all! Even if you choose from not spicy, then the children simply will not eat it because of the abundance of spices! By the way, please pay attention, the menu is only in English, if someone has difficulty, the waiter +/- will correctly tell you.
Regarding the settlement, they also have their own concept, they say that the rooms are all identical! It seems like yes, but there is a sea view (panoramic) and there is a view of either the road or some other structure, yes, somewhere behind this road / structure it seems like there is a sea, but you need to become in a certain place at a certain height to see it! For a "panoramic" room you need to pay extra, how much? How much the boy at the reception wants, but in principle they call the rooms one panoramic one, then this one! In our case, we were charged $200 for 2 panoramic rooms! But I can’t say that the number will be better, they have all outlived their time! The windows of the door are wooden with slots where the finger crawls, that is, not only about sound insulation, but even about protection from the wind (and we can’t even talk about December-January! ) We were constantly freezing in the room! The air conditioning does not work for heating, and in the end we ALL got sick on the 3rd day! Temperature 40 ° cough, etc. , and if for an adult it is so-so, then for a child it is a hell of a lot of fun! Do you think someone suggested a heater or something? It's not their CONCEPT (remember? )
By the way, there is a mini-bar in the room (which is replenished daily in NORMAL hotels), but we have a CONCEPT! Therefore, it is 1 - paid, 2 - they looked there only when leaving to count how much money you owe, but the fact that you want to eat a pack of chips every day and are ready to pay for them does not bother anyone, they even have no time to clean up!
In our room for 5 nights they cleaned 2 times (this is a 5 * hotel!? ) yes, we are with children and we have a quiet hour from 12 to 15, but we warned guest relations about this! And there is plenty of time for me from 8 to 12 and from 15 to 21!
By the way, about these three representatives! We had Inga, Alexandra, and Yana probably (Jane, sorry if I distorted the name) in my travel experience, guest relations always took the side of vacationers and helped them somehow improve their vacation, but Movenpic, except for how I conveyed information, and we have ANOTHER CONCEPT I never achieved anything, thank you girls/women, but I think you are there, what you are, what you are not! I also applied about a broken shower (a watering can! which has not been changed for the entire vacation, I think it will be enough for several more vacationers)! And about the cleaning in the room, and with the spa salon, the same story, by the way, it needs to be mentioned separately here:
I think in many (if not all) hotels there are touts and they invite you to SPA and hairdressing services (this is on site), so the SPA was given to us for 4 adults $ 300, it seems to be not expensive, BUT the guide took us by bus in 5 minutes to a whole range of procedures, do you know how much? $140 for ALL! More than twice cheaper and even with the move! Although I think everyone knows that all guides are a little overpriced and "on the street" you can find even cheaper!
So did the hairdresser! We have New Year's Eve, a party and all things, what about girls without styling? We were lucky, our girls have short hair, so they took $ 20 from us, though here it was not without BUT! The combs are all in a terrible state, all dirty and in a terrible state, with clumps of someone's hair! As a result, they washed their hair, sort of dried it with a hairdryer, everything is ready, you don’t have varnish or sparkles (the party is the same), I’m not talking about care products, etc. , etc. ! As a result, our girls came home, washed their hair, did it themselves, believe me, much better, and most importantly, more hygienic, but give back $ 40, I remind you, the concept!
Regarding rest with children, there is a playroom (but in my understanding, if this is a playroom, then there should be something to play with, and so, sorry, but this is a room where you can sit with your child), no toys at all! Two or three toys were killed / broken, it seems to me that it was the employees who demolished the wreckage after their children, well, what would be considered)! The room is TERRIBLY dirty!! ! After half an hour spent there, my knees were so dirty that we are now at home after the second wash and have not yet washed things! And these are children, they pull everything into their mouths and want to touch everything! There was a children's animator Vika, some primitive dances were played with the children in the evenings + they painted their faces like the children liked it so the animator +!
Regarding the sea: as far as I understand, there are 4 equipped beaches and 1 not equipped, I don’t know, I didn’t get it, I remind you that we got sick and we didn’t really have to look for beaches, but we switched to looking for the nearest pharmacies!
So, there were on the 1st and 4th beaches, sandy, there are entries into the sea (although not over the entire area, but) there is, this is a huge +
Also a very good reef! There are a lot of colorful fish, both large and small, there was a stingray, they say there was needle fish and squid.
Many glass-bottomed pleasure boats sail, which indicates that the reef is really cool, here too +, although on the last day all the beaches were with a persistent smell of fuel and rainbow traces were visible along the entire coastline (as from diesel fuel)
Tolley is from one of the boats, or something is not clear, but I had to wash well to wash off this stink!
there is a bar on the beaches where you can drink either local alcohol or 4 or 5 free cocktails for which at least one was missing some component, either lemon or syrup or mint. No wine, coffee please, but only near the reception and I remind you according to the CONCEPT for a fee!
There are (sort of) nuts on the bars, but we managed to try only 1 time (regular peanuts are not assorted or anything) the rest of the time, where they didn’t ask, they say NO! Toli huddle or really not.
Regarding the New Year's Eve itself and the meeting of the New Year in general, everything seemed to be well organized, several successive events (cocktail party, then a gala dinner and the show program itself and the meeting of the New Year) are beautiful! The gala dinner is delicious, a lot of interesting dishes (unlike "every day the same thing") BUT even here without a CONCEPT, the wine that supposedly should be given free of charge, for money! You are welcome! And in general, the show program itself, where everyone was sitting at the tables, and do you know what treats are on the tables? Ketchup-flavoured peanuts and chips that were refilled regularly! That is, they really think that under the chimes we will clink fists with peanuts? And, I forgot to say, according to the CONCEPT, you can buy yourself at least some wine that is free (local) even champagne, well, they didn’t sell Olivier and caviar, but I think that’s already our post-Soviet preferences! Total for the New Year's program +/- probably minus still more!
Do I recommend this hotel? No, until it is brought up to the necessary requirements of 5 * and the NORMAL ALL INCLUSIVE system, and at the moment it is a good 3 * hotel with a full board FB (Full Board) catering system !!!
For the sake of a sandy beach and a beautiful reef, you should not overpay and endure a boorish attitude!
By the way, another manifestation of the CONCEPT:
Everyone knows that arrivals and departures depend on many factors and it’s rare when you manage to adjust arrival at 14 and departure at 12, so according to the CONCEPT, until you have settled in, you can’t eat there, although how can you not? Can you but? Right for the money! And if you check out at 12, you won’t be able to have lunch either, at least for FREE!! ! We were charged $55 for eating a dish from the chef after check out, you know what? Right soup puree??? ? and there is nothing more vermicelli there? Or a salad that you yourself can collect from 2-3 ingredients! ?
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
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