In general, the hotel is not bad, but with the sea and rooms for a family holiday, not so much)

Written: 15 november 2019
Travel time: 24 october — 3 november 2019
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Pros: excellent, well-groomed territory, good food, good service in the restaurant.

Cons: lack of own pontoon and beach, one pontoon for several hotels, with children it is very problematic to go down into the water and get out, as there are a lot of people

Attitude at the reception - "no friendly". For a family with two children, 2 extra beds were installed in the standard (very small), as a result, there was no free space left in the room, with the exception of a narrow passage along the room. As a result, at a cost of 5-7% less than 2 standard rooms, the client receives 1 with 4 beds. Attempts to get a larger room for a surcharge were unsuccessful, such as "there are no free rooms. "

Upon check-out (late check-out, from the hotel at 17:00), the room was handed over at 12:00, again offered for $ 20 to extend for 4 hours, they refused, they said only a full surcharge per day.
True, they gave the keys to a free room to change clothes before leaving, although at first the receptionist offered to do this in the lobby or in the toilet.

In general, my opinion, the ratings are too high. Next time we will take another hotel.
Translated automatically from Russian. View original