В отеле минусов больше, чем плюсов The hotel has more minuses than pluses

We chose the hotel based on reviews, and for the first time in 14 trips we were wrong. We arrived in the morning and immediately settled in room 7351. The rooms are old and need to be renovated. In our room, only a person with good physical training can close the balcony door. One of the 3 lamps did not work in the room - it is dark in the evening, the lockers are broken, the air conditioner gives an E4 error after 10 minutes AND WORKS AS A FAN, it is normal in winter, and you will not envy people in summer. The bidet was broken in the bathroom, there was no hot water, it was drained for an hour and a half - it appeared warm, it will be fine in summer, but sad in winter. Only the bar at the reception on the 2nd floor deserves 7 for service - the best bartender is Salem, alcohol is diluted at the pool bar and the bartender offers to buy a bottle of rum or whiskey for $ 5, then for 4, bought home 3 bottles for $ 8. At the water park there is a bar never opened at 10-00, you come at 10-30, and the bartender Mahmud says "one minute" and leaves for 10 minutes. The trouble with all cheap hotels is disposable cups, the wind easily turns them over along with the contents and they float in the pool.
2/3 of the vacationers are Egyptians, people are cheerful, but not organized and noisy, they eat french fries, pizza by the pool, and although there is a garbage can nearby, they will never be thrown away, all this is carried by the wind and there are a lot of biting flies on the pool. The animators are great, but they don’t clean the pavilion where the discos take place (very dirty), the children wipe this dirt with their pants. Beach for 2 - sun loungers from the pontoon 200 meters you have to go along the polished stones, the tide ate all the sand, 2 stairs to descend into the sea are always clogged, the beach is for 2 hotels, going down into the sea you get into the sea of ​ ​ ​ ​ feet and immediately get your foot in the mask, depth big plus waves, scary for a child, so I dipped him into the sea and onto the shore.
Meals are standard for Egyptian hotels: chicken, beef, fish, rice, pasta, potatoes. Locals are constantly trying to get through without a queue, they stand near the table, pour tea, stir sugar, drink, create a crowd, you have to fight for coffee. The hotel is a 3. Out of a solid 4, we have been to Picalbatros Hurghada and Kalimera Hurghada.

Attention theft!!! ! In room 7351, $500 was stolen from a locked safe. Money (they took 1000 dollars with them - 200 small ones for 20.10, 5.1) and the documents were immediately closed in a safe (we are resting in Egypt for the 14th time). On January 26, they took small bills and bought two bags. They came to the room, I counted, there were 911 dollars left. I put them in my wallet and closed the safe. We opened the safe 3 times in all the time - to see if the wallet was in place. Leaving the room, I checked 3 times (such a habit) whether the balcony, the safe and the door were closed. On February 2, at about 18:00, we decided to go shopping, took out our wallet and counted - 411 dollars, stole 5 pieces of paper for 100, and took the most beautiful hundreds. The holiday was completely ruined.
We called the reception. The administrator and the chief security officer came and searched our room completely, checked all the pockets. We offered to call the police (although knowing the Egyptian police, I understood that at best they would accept a statement). I told them: the janitor stole the money. The hotel management said that they would conduct an investigation and on 03.02 at 10-00 they would report to me on the progress of the investigation, and check-out from the hotel at 14-00. At 10-00 I came to the reception and listened to a 30-minute story about how it is almost impossible to steal money from the safe - only honest employees have keys, and the cleaner has been working for a year and is also very honest, but we will continue to investigate.
I told them again: the cleaner is to blame and if he gets away with it, there will be more thefts (I already said goodbye to the money). When we left the room, the thief-cleaner sarcastically said goodbye to us (I wanted to throw him from the 2nd floor, head down) - he was not even suspended from work. Of course, I read reviews about thefts, but if there was such a review, I did not consider this hotel. The administration does not guarantee the safety of your belongings and money, and if you want to ruin your vacation and lose money, welcome to PARROTEL AQUA PARK RESORT.
Conclusion: it is better to pay more (we paid 700 dollars for three + 500 stolen = 1200, for this money we could go to Albatros 5) and go to a hotel where Europeans rest.