Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms:
5.0
Service:
4.0
Cleanliness:
3.0
Food:
4.0
Amenities:
7.0
We chose this hotel because of the water park, as we were vacationing with children. The children liked the water park, there are many slides, the lifeguards are just super - they kept order on the slides very well and instantly caught confused kids from the pools. The hotel has very cool clockwork animators - Veronika, Lera, Kimo, it's just a mass of energy, charisma, positive and goodwill. They found a common language with both kids and adults... This is probably all about the good...
The territory is large, beautiful, many pools, more or less clean. For those who like to swim a lot in the sea, this is not for you... The entrance to the sea from the pier into a small lagoon with a depth of about 1.2-1.4m (up to 1.5m at high tide), in principle, is normal for children...
And now about the hotel itself. . . In a word - DIRTY!! ! In a restaurant, to eat, you need to sort out plates and cups in order to find clean ones, the tables are also dirty... As for food, you won’t stay hungry, but you won’t feed small children and you won’t be bored at the restaurant. In bars, it is better to take drinks in disposable cups, because. the rest are very dirty. . .
There are a lot of Arabs in the hotel, they eat on the first floor, so it's better to go to the restaurant on the second floor. . .
The rooms are not the first freshness, but they would look better if they were kept clean... Towels were not changed, only neatly folded... Water was brought to the room every day. On the very first day, Muhamed the cleaner almost knocked out 10 dollars by force, but this did not affect the quality of service in any way...
A very unpleasant aftertaste from communicating with the guide Misha. After we refused to go on an excursion, he lost interest in us altogether. Upon departure, our plane was delayed and transferred to another airport, so he did not leave information about this at the reception desk, and for many tourists this was an unpleasant surprise. When asked to help contact the tour operator's hotline, he refused, and when we ourselves started calling, they spoke Arabic, but Misha did not help... It is not clear why a person receives a salary...
To summarize what has been written, I will say that I would not go here a second time...
The territory is large, beautiful, many pools, more or less clean. For those who like to swim a lot in the sea, this is not for you... The entrance to the sea from the pier into a small lagoon with a depth of about 1.2-1.4m (up to 1.5m at high tide), in principle, is normal for children...
And now about the hotel itself. . . In a word - DIRTY!! ! In a restaurant, to eat, you need to sort out plates and cups in order to find clean ones, the tables are also dirty... As for food, you won’t stay hungry, but you won’t feed small children and you won’t be bored at the restaurant. In bars, it is better to take drinks in disposable cups, because. the rest are very dirty. . .
There are a lot of Arabs in the hotel, they eat on the first floor, so it's better to go to the restaurant on the second floor. . .
The rooms are not the first freshness, but they would look better if they were kept clean... Towels were not changed, only neatly folded... Water was brought to the room every day. On the very first day, Muhamed the cleaner almost knocked out 10 dollars by force, but this did not affect the quality of service in any way...
A very unpleasant aftertaste from communicating with the guide Misha. After we refused to go on an excursion, he lost interest in us altogether. Upon departure, our plane was delayed and transferred to another airport, so he did not leave information about this at the reception desk, and for many tourists this was an unpleasant surprise. When asked to help contact the tour operator's hotline, he refused, and when we ourselves started calling, they spoke Arabic, but Misha did not help... It is not clear why a person receives a salary...
To summarize what has been written, I will say that I would not go here a second time...
Translated automatically from Russian. View original
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