Самый худший отель!!!!!!!! Worst hotel!!!!!!!!

Good afternoon. I would like to share my impressions about this hotel. Let's start in order. We arrived at the hotel around 7-8 am. As elsewhere, check-in starts at 12, but the guys at the reception do not hesitate to offer you to check in early for 20-30 dollars, of course, we did not use this service, but when the time came, the employee called him Adel, said that he would check us in, but the room we won't have much. We thought it was a joke, but upon arrival at the room, my surprise knew no bounds. According to the sensations and external signs, the furniture is older than the city of Sharma itself. All the furniture was battered, upholstered, broken, dirty, dusty, everything was cracked, the mattress on the bed was generally in the traces of a child or a drunken surprise. The whole room is dirty, the walls are cracked, all the wall covering was dirty, stained, traces of dirty hands. It is simply impossible to enter the bathroom without disgust. Everything is in mold, fungus, faucets in a deplorable state. I will say this, it would be more pleasant to spend the night on the street. The room looks like a 2 star hotel. The safe is in the closet, all things can be put there without any problems, and you can also take it in your hand and go to the beach (not screwed at all). After everything I saw, I cursed this hotel and the tour operator who recommended this hotel. Gathering my thoughts, I went to the reception and began to ask to change my room, after long disputes, and hints that all photos and videos would end up in Tez Tour, they got scared and gave a Suite type room. In fact, the room is just as dirty, but the furniture is a little newer and the TV is not 12 inches (as in the last room), but already 17-19. As for the food, everything looks beautiful on the photo of the site, but in fact, the room is not very large for a buffet, so it is filled with food by 30 percent. The food is monotonous, for 2-3 days you could walk with your eyes closed, knowing that and where it lies in each container. Crockery, cutlery, everything is in a deplorable state, very often we were given supposedly clean forks, spoons, and there were leftovers of food on them. Before you sit down at the table, be sure to brush off the leftover food from the chairs, they are not stupidly removed, then lay a napkin on the chair, and then you can sit down. Desserts are almost all the same, just poured with different syrups. There are no normal fruits, seafood is the same. You can eat meat there sometimes in the evening, there are 2 points on the street, in one they make the same pasta every day, and in the second they fry meat, when they made kebab it was delicious. There is simply no sea. There is a pontoon about 1 km long. but he is not completed. The maximum depth, about chest deep, the water is cold. There is nothing special about entertainment. The animation team somehow save you from boredom, but not really. If it were not for the excursions (naturally paid), the rest would have been totally destroyed. As for drinks, you will always stand in huge queues, all because the hotel has a wild shortage of glasses, and everything they have, they will pour you into plastic 100g cups, with bare and dirty hands, grabbing the glasses on the other side where the liquid is poured. The territory of the hotel is large, although they did not lie about it. The hotel is famous for its water park, but in the photo it is beautiful and cool, but in reality it is shabby and old. When descending from any slide, you can feel the joints between the pipes, the water in the water park is cold, warm only where small children swim. According to the description, the hotel has heated pools, which I never saw a single warm pool. On the site you will see a photo of a huge pool, but alas and oh, for the entire stay at this hotel, not a single soul swam there, the bulk went to another pool, it is much smaller, and the sun warms it up a little. Room cleaning. They clean up so badly and treat it all that you have to catch them and poke your finger where you need to clean them up. They kind of changed the bed for us, but in fact they just remade it. Cleaning is equally bad, even if you leave them money for it. The reception staff is a separate issue, you can see from their faces that they are not going to work and solve your problems. On the second day we had a meeting with the guide, in which he told the rules and so on, one of the rules he said that after checking out of the room by 12 o'clock, we have the right to use the guest room or (shower room). And so we had fun and asked for this room, to which our "beloved" employee named Adel said that it was only for money, and you would not be provided with such a service. He does not care about the rules of operators, Tez Tour, Pegaz Touristik and your other operators, he knows all the rules better. I called the guide and gave the information that Adel told me, he asked me to hand over the phone, they talked and Adel just hung up and said that I would either go there for money or not go at all. Summing up, staff attitudes 2. Food 2. Room 2. Hotel 2. I do not recommend this hotel to anyone if you do not want to waste your time, money, nerves.