Spoiled vacation.

Written: 7 february 2019
Travel time: 16 — 23 january 2019
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 3.0
Cleanliness: 2.0
Food: 4.0
Amenities: 2.0
It is a shame and shameful to even call the hotel you have visited, honestly!
I'm in shock, or rather, my boyfriend and I... where do the positive reviews and good ratings come from on the site ? ! Are you people serious? ! Are you afraid to write real reviews?
I see here the reviews of people with whom I personally spoke, how they were indignant and “spit”... but they write here that the rest is normal ? ! Fu, be like that!
Too bad I can't upload videos of the rooms and the dining area!
4 stars? Yes, this is a weak trio!
Guys, do not spoil your vacation and do not waste money in vain! It’s better not to fly anywhere at all than such a vacation!

Tourists were shocked, sharing with each other their disappointment that they had not yet met the worst hotel. Really, we have not heard a single positive review there about the rooms, the beach, the food! Ladies cry, men with eyes full of rage comfort them and shrug their shoulders. At a meeting with a guide, almost pens flew at the guide, everyone was indignant at where they got to!
- HOTEL - ROOMS - DINING ROOM -
Old SovdEpovsky hotel (apparently only gardeners do their job there with high quality)! Broken furniture, in the canteen (that's what it's called), furniture in the rooms, plumbing!
Cracked hulls!
This hotel apparently was not bad 15 years ago!
If you have gone crazy and bought a ticket there, then you can start crying right now!
The pool is large, but not heated, the water is ice cold, no one swam there for 8 days! There is a second, small one (between the buildings), but the water there is not comfortable, but of course it is better! We swam there 3 times and that's it!
ROOMS in a deplorable state, dirty mattresses (with stains of different colors and hair pillows and blankets too), old bedding, terribly dusty curtains, a balcony that is apparently washed once a month at best (and even then superficially), dirty walls, mirrors, floors, air conditioning (which starts sneezing / runny nose / tears), dirty cabinets and cabinets (which you need to wash yourself before you put your clothes in there), and which bath (mold, rust, very dirty curtain, clogged flush and weak water pressure) - It is clear that the rooms are not taken care of. At first we were in STANDARD, but after a showdown, we were moved to an updated SUITE (there is the same situation with dirt, only the room is larger, the furniture is not so dead and the TV is newer). The rooms are cleaned "for fuck off", even for the money nothing changes! For 8 days they never changed the bed! It's cold in the room too!
The safes in most rooms are such that you just pick it up and go!
DINING ROOM, out of 100% buffet space, only about 30-40% is filled with food! The food is the same every day, the choice doesn't change! Weak! We ate (we personally) the same thing, omelet pancakes, rice macaroni, kebab / chicken wings, iceberg peppers and desserts taste almost identical. The buns and bread are delicious.

Ancient and dirty furniture, chairs are always dirty! Before you sit down, you need to wipe the chair yourself, lay a napkin and only then sit on it! Dirty dishes and appliances, a lot of chips! Dishes are washed stupidly with jets of water! This can be seen, there are leftovers of food, we had to stand and sort through the plates. Disgusting and uncomfortable to be there! AND HOW THERE THEY POUR drinks into glasses, they are held with dirty hands from the inside (at least they put on gloves for decency)
-BEACH-SEA-
The warmest time is from 10:30 to 13:00
The beach is not small, but there is nothing to do there! There is no sea! There is an unfinished pontoon (although they are unlikely to complete it), where the water varies from knee to hip! In one place, fenced with buoys, there is a descent into the water, but it is icy there, you can spit out your teeth from the cold! There is nowhere to dive and watch corals with fish! SWIM ONCE THE FIRST DAY!
Crazy wind! To sunbathe, you need to furnish the sun lounger with nets on all 4 sides!
Let it be “not okay” for those who recommend the NABK area in winter, and indeed in general! Along the entire coast, left / right, the same situation with water, but there are a couple of places in the distance with buoys, it is also cold and shallow! Take shoes special for the beach!
Fuck, you need such a vacation in general, with the lack of the opportunity to swim like a human!
The paradox is that in an hour's drive from the hotel (30 min car + 30 min yacht) the water in the sea is almost the same as in summer! But you have to pay for it! 80ue per person (if you take the SECRET OF THE UNDERWATER WORLD). It was the only day we got high from the sea! Yes, and on the yacht we were fed tastier than in the hotel)))!!!!!
AQUAPARK (look for it at the entrance to the hotel)
Well, shabby, faded, with cold water and seams on the slides (take care of your backs). There is one warm, small pool, the one with waves! Not all slides work, and he himself works at certain times. WERE ONCE, we had enough.
The hotel staff is good (namely workers), those guys who meet you at the entrance to the dining room, give beach towels (they are, by the way, towels, barely alive, probably older than me), gardeners, cleaners in the dining room, cooks, boys animators, and sellers from shops at the reception.
At 22:00 we already went to bed, because there was nothing to do there.
HOOKAH
Near the dining room, it is terrible, burnt grass that cannot be smoked - the price is 5ue!

There is a good one on the beach, at the same price, I am attaching a photo. There is also a BEACH BAZAR, where they sell the same thing as on a free sightseeing tour, but several times cheaper, take it boldly! (Tea, oils, perfumes, cosmetics, soaps)
UNDERSTAND, everything would not be so deplorable if the hotel had proper care and CLEANING! Let it be ancient, but if it were well-groomed, then it would be a completely different story....but alas!
We wish the agent who picked this hotel for us - such a vacation all his life!
Translated automatically from Russian. View original