The hotel is wonderful

Written: 7 november 2021
Travel time: 28 october — 4 november 2021
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 5.0
Cleanliness: 2.0
Food: 3.0
Amenities: 2.0
Arrived at the hotel at 7:00. in the morning, 2 adults and 2 children 3 and 9 years old. bracelets gave at 11.00. we were accommodated at 15:00 in a dirty room, with unmade bed, with covered sheets, the same curtains.
The room had to be 2 + 2, and the room had only a double bed. After contacting the reception, we were offered an hour's walk until they cleaned up, delivered the beds. We got to the room at 16:00, we can't say that they cleaned there, we changed the bed, wet cleaning. Ratings for hotels are clearly inflated. All dirty, broken, fungi, towels are removed when cleaned at 10 am, and new ones are brought around 5 pm. You need to call constantly to bring towels, you have to wait an hour or two.
There are constant queues in the dining room, hot dishes are placed on plates, you stand with an outstretched hand with a plate, and you are thrown that spoonful of rice on the plate as something you do not need. While standing in line, the food is already cold.

There are few sunbeds on the beach and by the pool, people go out at 5 am, occupy the sunbeds, leave some things so that no one takes the sunbed.
The photo of the hotel advertisement is not true, everything is dirty and shabby.
VISITED THIS HOTEL FOR THE FIRST TIME AND LAST! ! ! ! !
Translated automatically from Ukrainian. View original