This is not how you treat guests.

Written: 3 june 2019
Travel time: 22 april — 1 may 2019
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 1.0
Cleanliness: 8.0
Food: 8.0
Amenities: 10.0
I returned from the hotel on 05/01/2019.
The hotel is perfect, especially for those who like a gentle entry into the sea, especially for those with children. The hotel is not suitable for winter holidays, the hotel is located in a windy area, there are surfers here.
I liked everything, except for our departure from the hotel.
We rescheduled the flight, we had to leave the hotel at 17.00
We were not allowed to have lunch, with a small child we were kicked out of the main restaurant where lunches are held, they said either pay 60 USD for lunch, or leave.
It's not our fault that the flight was postponed.
Couldn't we have ended our holiday more pleasantly?
You couldn't even drink water.
At 12.00 check-out, everything, after 12.00 people are treated, as it is not clear to whom.
Never again will we return to this hotel.
Translated automatically from Russian. View original