Didn't live up to expectations

Written: 25 february 2013
Travel time: 17 — 24 february 2013
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 7.0
Cleanliness: 8.0
Food: 5.0
Amenities: 6.0
This is not the first time in Egypt, and we try to choose from the best. Pluses of the hotel: they brought it around 11 am, settled it right away (for some reason there are bathrobes, but there are no slippers). Yes, the food is rather poor for such a hotel. But they tell the truth, where the Greek went, there is nothing for the Jew to do. The restriction on drinks is a plus. did not see the lying Russians. Animation - 6 people, the guys tried, they have no complaints. An unpleasant aftertaste remained on the last day. Our flight was at 21.45. We went to the reception in the morning and extended the room until 7 pm (because we wanted to take a taxi to the airport at that time) for only 70 euros, and what was our surprise when we arrived at the room at one in the afternoon, we found that he blocked. The "smiling" Egyptians forgot that they took money. When we came for lunch at the MAIN restaurant, we were charged another 50 dollars for a spoonful of rice and a piece of fish, but they explained to us that we can still take desserts and drink tea . . The mood began to deteriorate . . And it completely deteriorated when at 16.45 the janitor knocked on our room again, and insistently explained to us that our time had already ended, and gild his pen. After all this, we took our suitcases in hand and decided to take the bus from the operator, because. there was no desire to stay further in the hotel. THOSE. in this hotel, while you are their client - they smile at you, as soon as your time is up - you are nobody. Strange hotel policy, they usually want to be returned to them, but apparently not here.
P. S. Many may say that yes, it is a world practice that the room must be vacated before 12 noon. BUT... this is not the first time I have a rest, and in hotels of this class there have never been problems with this, especially since the hotel is 30% full. 2nd. We talked with the guys who had a rest in 4 *, but very weak. No one charged them for an extension of the room, and throughout the day they ate and drank drinks without any problems.
Translated automatically from Russian. View original