lost vacation

Written: 4 august 2011
Travel time: 25 july — 3 august 2011
Rested at the hotel DESSOLE HOLIDAY TABA RESORT wanted to share my impressions. I have been abroad many times and have never seen such a disgrace. Guide Ahmed behaves like a feudal lord, with us vacationers - serfs, rude and rude.
1. Part of the vacationers did not buy vouchers from Ahmed, then he loudly declared, "if you do not take vouchers, why did you come to this garbage dump? " Writes notes to numbers with threats. Orally reported that he has connections at the border in Taba and we will not go to Israel with other companies and will generally make it problematic for us to leave Egypt, they will take us to the desert... 2. He does not tell vacationers the time of departure. I was supposed to leave the hotel on August 3, the plane was at 18:00 flight 1922. Vacationers from Kostroma were informed by the tour operator of the text message that the departure was postponed to 8:00 in the morning (that is, 10 hours earlier). I learned about the postponement of the flight from vacationers from Kostroma. At 20:00 on August 2, there were no departure lists and no time was indicated. I went to the guide.
He rummaged through the papers and personally told me the time of departure from the hotel. One of the vacationers called your office in Sharm, they clarified the departure time for her, and only after her call did the guide post the lists of those leaving (although he said that he posted the lists at six in the evening, but this is a lie). At 2:40 departure from the hotel. At 2:30 we were at the reception. We counted, (themselves) on the list of two were not counted. They began to DEMAND at the reception to call the room. They were awakened and told that in 10 minutes the departure from the hotel. People in the middle of the night rushed to collect things. We left the hotel at three o'clock. It turns out that they approached the bulletin board at 19:00, there were no lists, they did not know anything about the transfer of time, they decided that they would find out the departure time on the morning of August 3.3. I asked at the reception to be awakened at 2 am, there was an alarm clock, but I was playing it safe. My alarm clock rang, but no one called me from the reception. When I asked, already driving away,

why I was not awakened, they answered me that "the guide did not give permission. " 4. Traveling to this hotel with children is not safe. Poisoning was not uncommon. Both daughters of a vacationer from Ryazan were suffering from poisoning. At the reception, they practically do not speak Russian, and the guide did not respond to requests. Vacationers from Kostroma were also lying with poisoning, they called a doctor (for $ 30, according to the insurance guide, we are only entitled to treatment, and calling a doctor is paid). The doctor diagnosed poisoning, made injections and left the medicine. The girls say that the guide yelled at the doctor for the diagnosis, and added, sorry for the slang, "they ate and crap themselves. " Although it was not a banal bowel disorder, there was vomiting and fever. In the dining room (you can’t call this a restaurant) a cockroach ran around the tea table several times, the waiter chased away with a cup after our remarks. A lot of flies
we had to cover the food with napkins, in the mornings the sparrows overcame....you put the plate on the table, you go for tea, and at this time the sparrows fly on the plate and take away the food. There is a queue for cutlery, there are always not enough cups, spoons, plates. Maybe you should increase the amount of dishes? Three waiters in the hall cannot cope with the load, in general they try, they do everything hastily, but there are not enough of them for this hall. Mostly those who ate fish, fresh tomato salad were poisoned. Dogs roam the hotel. Dirty beach. . . ants, camel feces, garbage washed up from the sea, all this leads to poisoning in the hotel. There is also a lot of rubbish on the territory of the hotel. Only the area near the pool is cleaned, there is a lot of garbage around the fifth building and the fourth. So the guide was right, who called the hotel a dump. This is not a 4 star hotel, it's a maximum of 3 or less. Conclusions: I'm sorry for wasted time, money,
I am disappointed and I will not go on vacation with Pegasus under any circumstances. For me, Pegasus is a bad quality brand.
Translated automatically from Russian. View original