Отели сети Guitart - отстой !!! В отелях повсеместное воровство!!!!! Guitart hotels suck!!! Theft in hotels everywhere!!!!!

Stayed at this hotel with a friend. On the third day we went to Girona, left all the money in a suitcase under a combination lock. How many times I vacationed in Europe, I never took a safe, I always used a suitcase with a coded lock. Upon arrival from Girona, I decided to call, took a suitcase, and the combination lock was simply pulled out in a place with a lightning bolt. We went down to the reception, explained the situation, and the room was closed and there were no signs of breaking the door, the balcony was also closed. The receptionist shook his head and said to go to the police, at the request to call the police by phone to the hotel, the receptionist said - where is the proof that it was not you who broke into the suitcase. In shock, we wandered off to look for the police station - we found, as it turned out, they did not understand English well, promised to call an interpreter, said to come in 2 hours - they came in two hours - we spent half the night at the police station, made a report, wrote a statement, after which the police arrived at the hotel and examined our room, they said they would conduct an investigation - according to the reception, cameras were installed on each floor - when asked to see the camera, the reception refused, they said only the police had the right to look. the day the police took prints from the door - that was the end of the matter - the hotel stated that it was not responsible for the things of Kotor. are not in the safe - for questions to the guide and admin. hotel about omitting the topic of money and iPhone Kotor. lying in a suitcase, it's normal that someone got into the room and ruined things + stole money - they unanimously answered this is not normal, but we are not responsible. I note that we rested at the Guitart Central Park Resort & SPA 4 stars, and Guitart Central Park 3 is nearby, it’s scary to imagine what’s going on there, but we learned from the residents that theft in this hotel is just a given, they steal everything that is badly lying, up to that they climb into the room through the balcony when they sleep and steal phones, money was stolen from one woman right at the hotel at dinner and docs - the hotel administration looks at it absolutely calmly, there is also no support from the tour operator Tez Tour, THEY ARE SELLING COOPERATION WITH THIS NETWORK OF HOTEL AND SEND POOR RUSSIAN TOURISTS TO THESE HOTELS. EVERYONE JUST DOESN'T CARE ABOUT YOU. IF YOU WANT TO SPEND YOUR HOLIDAY, GO TO THE Guitart HOTELS !!!!!!
The location of the hotel is terrible - we were looking for the sea for a long time - we found it, 20-25 minutes walk to the sea !!!! !