the hotel did not please

Written: 30 august 2013
Travel time: 8 — 22 august 2013
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 4.0
Cleanliness: 5.0
Food: 7.0
Amenities: 4.0
We rested for 2 weeks in August 2013. In general, the rest was a success. The sea, Salou, Barcelona, ​ ​ Montserrat, everything is super. But I consider it my duty to warn of possible troubles. I chose this hotel after reading many positive reviews about it. . . on the spot it turned out to be shabby and "tired", starting with the elevators, buzzing like a tractor, it seemed to be on its last legs (both of them broke down on eviction, the suitcases had to be carried from the last floor in their hands), ending with the air conditioner in the room, crackling with all its plastic surfaces. First, we were three adults settled in room 217 (sump) with two wide beds (DBL), overlooking a noisy street around the clock with a non-closing balcony door, respectively, a non-working air conditioner. Zero mood. After the promise of the porter to resolve the issue tomorrow, we spent the night "fun" in the heat and under the wild cries of the youth excited by the nearby nightclubs. In the morning they offered another room to the street or to the quiet side overlooking the pool, but with a surcharge of 2 euros per day. We decided not to risk it, we took room 528 with a surcharge, it was noisy here, but not so much. The electronic room keys did not work every three days (although they lay separately from the phones), I had to run down from the sixth floor to reprogram. Standard room. Safe 5 euros a day, a refrigerator will be brought for 6 euros a day (they didn’t take it), a hair dryer for a deposit of 20 euros at the reception for an hour (it’s good that they took your own), the Internet is limited to a minimum, you can’t talk on Skype, an old TV. Cleaning for 4 (did not clean for a couple of days), the bed was changed 1 time after 7 days, after contacting the porter. Towels were changed every day. Shabby furniture, bed with holes. Conder was sealed on all sides with twisted paper, because every day there is "new" music. The master, pointing out that the Conder was an American, shrugged his shoulders, squeezed him and left. The audibility between the rooms is excellent, we were lucky with the neighbors, we got calm ones, we got up for breakfast at their alarm clock))). In the dining room, order! The food is excellent: meat, seafood, jamon, vegetables, fruits for every taste. I would not recommend this hotel to a friend!! !
Translated automatically from Russian. View original