Unexpectedly weak hotel

Written: 3 july 2015
Travel time: 29 june — 7 july 2015
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 4.0
Cleanliness: 3.0
Food: 3.0
Amenities: 7.0
We rested with children in July 2015. We went on the recommendation and for the sake of the PortAvetura park.
The tour operator Coral honestly brought it, unloaded it to the hotel, and . . disappeared. Two attempts to meet the guide Oksana failed. She just didn't show up.
Her entire arsenal of help was reduced to trying to sell trips at exorbitant prices. Nearby in the city of Salou, at a large network agency, prices are actually 3 times lower for the same excursions.
The hotel is divided into several buildings around some strange gray concrete puddle (occupying a huge area! ), with a dull imitation of fountains.
On the edges of the two pools. One with a sandy beach, the other ordinary.

The cook hacks in everything - it is necessary to try to cook so tasteless! Fish is tasteless in any form, macaroni and cheese, macaroni and meat, salad with macaroni, macaroni and macaroni. . . There are no berries for breakfast in the high season - no strawberries, no cherries. Jamon promised is served very rarely, for breakfast and only to the first visitors. Then it just doesn't exist. From seafood only paella every other day.
The staff is lazy and unfriendly
Cleaning the rooms somehow every other day. The stairs in the hall are not cleaned at all, there are sticky stains everywhere. There is simply no soundproofing - you can hear everything.
The mattresses are hard, instead of pillows some kind of long "sausage" for two. Sleeping is terribly uncomfortable.
The elevator upon arrival did not work for 2 days, we got stuck and waited 20 minutes in the wild stuffiness. No one came! They chose themselves.
There is no animation at all, well, except for woodpecker Woody in the morning and in the evening to take pictures with the children.
In short, no 4-5 stars!
triad.
To change between trips to the park, the locals use it that way, coming for 1-2 days.
Translated automatically from Russian. View original

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