Hostal Dolce Vita (San Bartolome, 4, Madrid) - deceivers and blackmailers. We made a reservation on the website booking. com, check-in date from 06.10. 13-26.10. 13). These bastards canceled our reservation 4 times due to the fact that they allegedly cannot check bank cards. We indicated different credit and debit - all working, with enough money.
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Hostal Dolce Vita (San Bartolome, 4, Madrid) - deceivers and blackmailers. We made a reservation on the website booking. com, check-in date from 06.10. 13-26.10. 13).
These bastards canceled our reservation 4 times due to the fact that they allegedly cannot check bank cards. We indicated different credit and debit - all working, with enough money. Moreover, on one of the cards, the hostal was charged 1.10 euros. When we wrote a letter to the hostal with a request to explain what was the matter, it turned out that they wanted an advance payment from us, because. we are coming for a long stay (20 days)! Those. the hostal canceled the reservation, but the reason for this indicated a completely different one! At the same time, on the booking. com website, as well as on the hostal website, there were no requirements regarding terms and prepayments, and booking with early cancellation was available, which we took advantage of. Booking user support did not help, although they had to, because. booking is an intermediary and had to indicate all the conditions so as not to mislead users! And we applied for a visa when the reservation was still valid, and after a day and a half it was canceled, while, because. the hostal kept rejecting the reservation due to not accepting our cards, we made a new reservation with other cards, but everything was useless, because the reason was that they wanted to pay in advance! Bottom line: the issuance of a visa is in question, the honeymoon trip is in question! And the most annoying thing is that this hostal will go unpunished ((
These bastards canceled our reservation 4 times due to the fact that they allegedly cannot check bank cards. We indicated different credit and debit - all working, with enough money. Moreover, on one of the cards, the hostal was charged 1.10 euros. When we wrote a letter to the hostal with a request to explain what was the matter, it turned out that they wanted an advance payment from us, because. we are coming for a long stay (20 days)! Those. the hostal canceled the reservation, but the reason for this indicated a completely different one! At the same time, on the booking. com website, as well as on the hostal website, there were no requirements regarding terms and prepayments, and booking with early cancellation was available, which we took advantage of. Booking user support did not help, although they had to, because. booking is an intermediary and had to indicate all the conditions so as not to mislead users! And we applied for a visa when the reservation was still valid, and after a day and a half it was canceled, while, because. the hostal kept rejecting the reservation due to not accepting our cards, we made a new reservation with other cards, but everything was useless, because the reason was that they wanted to pay in advance! Bottom line: the issuance of a visa is in question, the honeymoon trip is in question! And the most annoying thing is that this hostal will go unpunished ((
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