я в шоке I'm shocked

I would know! I would read the reviews! ! THEREFORE I WRITE NOW! ! we bought a hotel through an agency - never again ! ! neither the choice of flights, nor the communication with the hotel - everything is NONE! as the newlyweds were promised special treatment ! ! no !! ! sea ​ ​ (the best) champagne and flowers - promised in the prospectus), they say, the agency did not report anything - they gave the 1st one they got - a view of the garden, but to move from the reception to the room - literally on 2 elevators and 3 minutes on foot, wagging along the corridors !! ! swear it was useless - they didn’t want to listen to us... I was glad that despite the fact that we arrived at night, the plane was delayed and we were hungry dreaming of dinner, as promised, dinner was waiting for us + a sparrow and a cat (as my husband reassured - no rats !! ) the next morning with another receptionist, they solved the problem, but they didn’t see a special bed, flowers, or champagne... not the only disappointment! we had media pensio - breakfast + dinner, drinks are not supposed for dinner !! ! so please, water = 2 euros, wine (not worth the money they charge for it), beer - PAY at the box office in a timely manner, well, or bring your own - they explained the rules that no one saw in their eyes, they are not written even in the smallest print and not told in the agency!!!
lived in the hotel for 10 days - the food managed to get bored - not very diverse....
and to top it all off - the balcony lantern (hotel decor) was not extinguished even after 00.00 - so good night to everyone!

and wifi is there only in the lobby - almost does not catch - say goodbye to the Internet for the whole rest!!!
ps: we have been to different hotels and countries - this one disappointed the most!! !