разочарованы disappointed

We were not met, the names were not indicated. The car provided is very uncomfortable, it is impossible for the elderly to get in. They planted three pairs, and each took 120 ver. Excursions are very expensive, from each 120 euros, and in the city max. 35 eur. The drivers and guide were mostly selling tours and didn't take care of other vacationers. A ticket to a flamenco concert costs 35 euros, and we were charged 85 euros each. The sea beach is not equipped, there are no booths, no free toilet, and there is no lifeguard. The plane was delayed for three hours upon departure, it was known the day before, but Masha did not warn us about this and as a result we were at the airport for 7 hours. In the pool, the water is ice cold, there are no changing cabins or a toilet, and a towel was given out for money. We have been vacationing with the club for 10 years for two weeks a year and have always been accompanied by both a guide and a driver. We are disappointed with such a club holiday and most likely we will not go here again.