To go to the beach decently with a small child 3 years old
Expansees every day
The reef is dead, there are no fish compared to charm El Sheikh and Hurghada (although they said that in Mars Alalam can be found to turtle and sea cows)
With the hotel next to the track
The toilet is not there, you need to run 300 m (the child is not realistic)
There is no barge nearby (there is a booth, but you also need to go to it and there is only Pepsi water and sprite in it
Towels need to be pulled from number to the beach and back (I haven't met this yet)
Doors to the room open after time
Sewer stinks near the water park some reservoirs
Everyone had diarrhea (a child + vomiting)
Food is a very small selection rice chicken, fish vegetables ...
Dairy porridge only rice is diluted with water.
In coffee machine, powder instead of milk
They wanted to change the hotel because there was almost no one in it, and the hotel told us that then a fine of 30 thousand (we were not the only one, then we got acquainted with the women who tried to change it but they were told a surcharge of 12 thousand per person per person
The still terribly small pool has nowhere to swim in it, and if in the evening they start playing the ball, it is even dangerous to stand in it (when we chose this hotel, you can go to the Jaz Solaya’s neighboring hotel to the pool but this is not so!
There is nothing to dry things on the balcony
The sockets work poorly
During the settlement, the number was poorly removed, the fragments were (I got it from the leg)
Watermelon was given in 14 days 2 times
The number is not opened with 1 time
+ This is that when the child was in Rotavirus, they suggested preparing what I wanted (made crackers, cooked eggs, cooked oatmeal, boiled a quail and took me a plate with fish shrimp and crab 1 time) for what they thank them!
+ juices and ice cream in packages
+ 2 times in 14 days gave shrimp (royal) truth 3 pcs on me and the child
+ bartenders and waiters are trying
+ Big water park
The animation is also great. Various activities were constantly taking place during the day. We played boccia, volleyball, and darts. Conduct8or water aerobics, yoga. The evening shows were so-so, but there was some variety. Loved Octoberfest!
We have always been served quickly and friendly. First of all we would like to thank the two waiters - Mohammed in the open area and Hisham. They were absolutely wonderful - polite, warm and friendly. The food was always good, varied and beautifully presented. There was never a "battle for the buffet" which was very nice.
The hotel is located in a large bay. It is an ideal place for splashing, swimming and, above all, snorkeling and diving. There is a long pier from which you can easily reach the reef. It was really nice to see the corals and lots of colorful fish from above on the way to snorkel.
We were never bored. We were able to take long walks and explore the hotel's neighboring properties. In the evening there was live music on the veranda from 19.00.
A little later, the bazaar hosted a very beautiful and daily changing live show. Once a week a large stage was set up on the beach. In the evening there was dancing and entertainment for young and old.
Because we enjoyed it so much, we wanted to return in February. But, unfortunately, there is no direct flight to Marsa Alam. However, we would happily return. Maybe everything will work out in the near future.
Thank you very much - the holiday was truly wonderful - keep up the good work!
Unlike lunches and dinners, breakfasts were quite monotonous. Nevertheless, in 9 days we found new combinations for ourselves. We didn’t even have time to try all the dishes for lunch and dinner, the variety was good.
They prepare very tasty pasta for lunch, in the evening they always grill meat or fish in the open air, there is always an assortment of fruits (including guava, figs and persimmons), vegetables, delicious sweets, the baklava was especially masterpiece. The dishes are not greasy, without unnecessary spices, everything is in moderation and tasty at home. The waiters are wonderful - they smile, joke, and are interested. There was a feeling that they were happy to see every tourist. We went to an Asian a la carte restaurant, very tasty and also good service. In general, all the hotel staff are very friendly, from the reception managers to the gardeners. This creates a pleasant atmosphere. There are many Europeans in the hotel - Germans, French, Czechs, Poles.. .
We stayed in this hotel from 02.12 to 09.12. 2023.
Upon arrival at the hotel, we did not have to crowd around the reception desk (about 10 people arrived), a chilled drink was served, and while we were relaxing, everything was quickly processed and shown to our rooms (everything happened before 2 p. m. ).
The service was impeccable, it seemed that the waiters and bartenders knew what you wanted even before you understood what you wanted)). And all this with a smile and respect.
Cleaning: even if I wanted to find fault with something, there was not a grain of sand or a thread on the tiles. Amir, of course, did all sorts of miracles with towels.
The hotel is part of the Jaz group and is very well located in relation to the beaches. There is a beach (we called it a children's beach), you need to walk about 50 meters to a depth, there is a pontoon and there is a beach for relaxation, we called it oceanic).
You can’t swim there, but if you want to feel the noise and smell of the sea-ocean, go there. I won’t write about the underwater fauna, as for me, the reef is good, there were a lot of fish in the morning, we even saw an octopus and a sea dragon.
The walkway, about 2 km long, allowed us to burn some fat after a delicious meal.
The hotel's chefs deserve gratitude, the food is deliciously prepared, the assortment is not very large, but of high quality. Snacks are works of art. Chicken, lamb, fish, squid, shrimp, fruits - apples, oranges, very tasty grapefruits, dates, peaches, plums, melons. I’m silent about desserts))
I would also like to note the cleanliness of the area and beaches. Something is being raked and watered all the time.
We didn’t go on excursions because we were in Luxor and weren’t interested in the others. We took a transfer to Port Ghalib. A pretty town with Moroccan-Italian touches. We bought some vitamins and medicines at the pharmacy, took some pictures and came back 2 hours later.
In general, in my rating I ranked this beach holiday as one of the best.
I would like to express my gratitude to the administration and hotel employees for their work, wish many tourists and not lose their brand in the future. I think we will come back to you again!
Of the minuses: half of the beach is a coral reef, so to swim in the sea you need to go to a bridge that goes far into the sea (not very suitable for swimming with kids). And since we were there in December, it was quite windy, but the hotel heated the pool warmer and made the sauna free of charge.
Overall, we are very pleased with the trip, we want to return in the fall or spring, when it’s real summer in Marsa Alam)) We recommend it!
The village is very welcoming, both the living areas and common areas are well maintained and the attention to cleanliness is excellent. I confirm all the positive reviews from other guests, which highlight the cleanliness of the rooms and the politeness of all the staff.
The rooms were ready and after a very nice check in by the receptionist we were taken to our room which was very clean and tidy.
The food is good, especially the hearty breakfast and pizza at the beach bar. The a la carte restaurant was absolutely amazing.
The hotel is not located directly on the beach, but within a few minutes walk (on foot, of course) you can reach a beautiful cove where you can snorkel from both the pier and the shore (the latter option is ideal for families with children).
There is always a pleasant breeze on the beach, and due to the fact that it is located in a bay, the sea is never overly stormy, so you can always swim (unlike other villages that are exposed to the wind).
Thanks to the animators (Adriano, Kim, Lisa, etc. ) who greatly entertained us with their evening scenes. AMAZING!!!
An amazing trip to Luxor that I highly recommend: it's a few hours excursion on the bus, but well worth it! The guide Mohammed, who accompanied us throughout the trip, is very knowledgeable and with his explanations he made this visit truly unforgettable.
Also wonderful is the All Inclusive Hard formula (rarely included in the price), which makes it possible to drink alcoholic and non-alcoholic drinks until midnight.
I would like to especially note the attention that the hotel staff pays to their clients. During our stay, a very delicious cake was prepared in honor of my sister's birthday
.
In a word, a wonderful holiday - sun, sea, relaxation!
The hotel complex is at the highest level and offers almost everything your heart desires. The sea is just a dream, especially for snorkelers. There is not a bad word to say about the staff or the entertainment team - they were very friendly and polite and always created a good atmosphere. But not only that, because the kitchen was simply magnificent and offered a huge selection of culinary dishes every day. It was a dream holiday and I'm already looking forward to the next time!
The animation guys were very nice and knowledgeable; they always involved us in their activities, but were never intrusive; they always had a smile on their face, even if you knew there were problems. (editor's note, I am a former artist and worked in this industry or environment for 20 years).
The rooms are spacious and always clean. Thanks to the boys in the rooms
Everyone is very responsive and always friendly! Wishes come true immediately! Thank you all very much
The food is very tasty and plentiful! Your wishes come true here too! Thank you very much
The artists were always in a good mood and were never intrusive. Evening entertainment was good
A very nice small hotel for a holiday. The service was great! If you had any requests, they were quickly fulfilled. Overall, a great vacation! We are already looking forward to our next holiday in October!