Wish-do not contact this hotel-save your nerves! The girl named Lesya left the deposit! The most unpleasant person, liar, and not a responsible employee! We never managed to visit the hotel, because having booked a room in September, and after the hotel confirmed the reservation, we arrived and as it turned
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Wish-do not contact this hotel-save your nerves!
The girl named Lesya left the deposit! The most unpleasant person, liar, and not a responsible employee!
We never managed to visit the hotel, because having booked a room in September, and after the hotel confirmed the reservation, we arrived and as it turned out the hotel was closed for the off-season, which we were not even warned about!
Of course, the advance payment of 2400 was not returned to us, although Lesya promised us for a long time and lied that the money would be returned at the end of the year!
Maybe the hotel is very nice and comfortable, but it all starts with the staff and attitude towards clients!
Dear Lesya, if you are reading this-think about whether your hotel deserves good reviews, if at such a time, during the war, you did not want to return such a small amount for you!
The girl named Lesya left the deposit! The most unpleasant person, liar, and not a responsible employee!
We never managed to visit the hotel, because having booked a room in September, and after the hotel confirmed the reservation, we arrived and as it turned out the hotel was closed for the off-season, which we were not even warned about!
Of course, the advance payment of 2400 was not returned to us, although Lesya promised us for a long time and lied that the money would be returned at the end of the year!
Maybe the hotel is very nice and comfortable, but it all starts with the staff and attitude towards clients!
Dear Lesya, if you are reading this-think about whether your hotel deserves good reviews, if at such a time, during the war, you did not want to return such a small amount for you!
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The hotel is really new, but when we entered the rooms we felt a clear smell of sewage waste, to the request to change the rooms the answer was - "there are no free homers. " The kitchen leaves much to be desired, they ordered a veal steak - rubber... the waiters do not bring change when calculating. The housekeeping service is also strange: at the reception they promised that someone would come within 15 minutes, after 45 minutes.
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The hotel is really new, but when we entered the rooms we felt a clear smell of sewage waste, to the request to change the rooms the answer was - "there are no free homers. "
The kitchen leaves much to be desired, they ordered a veal steak - rubber... the waiters do not bring change when calculating. The housekeeping service is also strange: at the reception they promised that someone would come within 15 minutes, after 45 minutes. went in search of a cleaning lady on their own. Receptionist Ivan tyrant, guided by a list of ridiculous rules saying that with their food and drinks, customers are not allowed to be on the territory of the hotel (even in the case of baby food and mixtures), despite the fact that there is no children's menu.
We decided to leave this wonderful hotel earlier and asked for a refund. Except for the days already gone by. The same administrator, Ivan, first promised to do this, and then changed his mind, as a result of which he also called security... the rest was spoiled by the incompetence of the staff... the hotel's rating is clearly overestimated...
It's up to you to go there or not, but we're out of luck. . .
The kitchen leaves much to be desired, they ordered a veal steak - rubber... the waiters do not bring change when calculating. The housekeeping service is also strange: at the reception they promised that someone would come within 15 minutes, after 45 minutes. went in search of a cleaning lady on their own. Receptionist Ivan tyrant, guided by a list of ridiculous rules saying that with their food and drinks, customers are not allowed to be on the territory of the hotel (even in the case of baby food and mixtures), despite the fact that there is no children's menu.
We decided to leave this wonderful hotel earlier and asked for a refund. Except for the days already gone by. The same administrator, Ivan, first promised to do this, and then changed his mind, as a result of which he also called security... the rest was spoiled by the incompetence of the staff... the hotel's rating is clearly overestimated...
It's up to you to go there or not, but we're out of luck. . .
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