Think a thousand times when choosing this Belgrade Rustaveli Hotel

Written: 23 august 2022
Travel time: 30 july — 9 august 2022
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
Georgia is a very, beautiful country that delighted us all! What I can not say about the Belgrade Rustaveli Hotel, it was some kind of nightmare!! ! On the threshold we were greeted with words, but we have no places for you and we did not expect you at all !! ! (We ordered 2 double rooms) And it was just a shock! After 2 hours of analysis, we were offered a quadruple room for 4 people and promised that it was only for one night, and tomorrow they would give us two 2-bed rooms (it was late and we had nowhere to go) with the thought that it was good that we didn’t climb on the street to the room, but it didn’t end there, the room was dirty after previous guests there, probably, only the bed was changed !!!
The air conditioner does not work, the TV does not work, there is no water, there is no kettle, the Internet does not pull (we had to go down to the first floor in order to have at least some kind of connection), there is no toilet paper, no soap, in a word, there is nothing there, the curtains are torn off everything is dirty and it was an adjacent room with another room and when we talked among ourselves we were banging on the adjacent door!!! ! With the words where we ended up and the thought that we would soon fall asleep back home, but our nightmare did not end! In the morning, of course, no one settled us))) and did not even think of doing this, so we spent the second day in the same way and with the same composition. On the 3rd day, we were still offered one 2-bed room, and one of the couples stayed there for another day and then at 5 pm! Moreover, eviction at 12:00 from the rooms, but they always had some reasons for all the questions, then the child got sick there, then they left there and it is not known when they will return.
But unfortunately it was not better there, only the air conditioner worked and that's it. On the 4th day at 4 pm a miracle happened and the second couple was given a 2-bed room, but unfortunately, everything was the same there. Then other guests of this so-called hotel told us that we are not the first with whom they do this, it’s just that sometimes guests ask to extend and they extend, and the hostess wants to earn all the money in the world and she didn’t care about booking. Moreover, during our vacation, we observed such a picture as it was with us twice. We bought toilet paper ourselves, we threw out the garbage ourselves from the room, in 10 days the room was cleaned 1 time and then at a very Big request and the towel was also changed at a very Big request !!!! ! Breakfast leaves much to be desired, so it is better to eat in a cafe, the dishes are all broken and cracked!! ! The pool was washed only 1 time in 10 days, by the way, there are not 3, but 2 of them!

And as for the water to wash, it’s generally trash, you can lather your hair and then stand for 40 minutes to wait for at least some water to appear to wash off the foam !!! ! In general, the Belgrade Rustaveli Hotel spoiled the whole holiday. Saved only by the beauty of Georgia! It is a pity that such owners spoil the whole impression of people !!!! ! But thank God outside this hotel we met very good, kind and hospitable people! Think a thousand times when choosing this Belgrade Rustaveli Hotel
Translated automatically from Russian. View original
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