Претензия Claim

We got to this hotel after the evacuation from Assa Maris Bomo Club, due to flooding (all the details in the review of Assa Maris Bomo Club)) and so on. . . We got to this hotel not out of the kindness of our hearts, the first thing that shocked us was that when we were brought to the hotel after the worst day of my life, the flood, the first thing we heard from the regional head of Mouzenidis, Geolit,, , his name is! Thank you for accepting us! And this is at 1am! with exhausted children in their arms, all wet and dirty, who survived all the horror! (from 5 to 12 we didn’t know if they would save us or not, we were sitting on the second floors of the hotel! ) I think such people simply have no place in the tourism industry !!! ! if he had survived all the horror that we experienced, it would hardly he said so. . . and so settled.... the first thing in my head is alive!! ! Well, we think we hit 5 *. we will forget all this horror, but it wasn’t there, the next day we went to the (dining room) restaurant, the language doesn’t turn around), we had an all-inclusive package, they tell us here, sorry, but we don’t have this package, pay for the drinks!! ! we bought a ticket for 4.5 tons, and I still have to buy drinks including water??? ? For two days we beat the package paid for by us from the mouzenidis! on the third day they descended. . . and then, in part, on the beach it did not spread with them. . And. . only when people began to act with assa mariss. . . on the fifth day, after all, we knocked out the malicious all-inclusive bracelets ! ! I’m returning,,, , to the first day when we came for dinner, they didn’t want to let our men in, because they were in flip flops, again by a long explanation that all our things had been damaged in the flood, descended. . . and gave us something to eat! and how much we had to ask for our things to be washed, they were all wet and dirty. Well, sorry, we didn’t order the element, I think it’s no problem for the hotel to throw two cars in the wash. . . persuaded, we, like homeless people, beat out for our4.5 tons of elementary conditions, the more affected. . . I will return to the hotel. . I never believed when people said that there was nothing to eat, well, I think they snickered, but no, I was wrong. . . food is disgusting!!!! ! french fries - turn. . . pancakes queue.... watermelon queue. . . put 10 pancakes on a baking sheet !! ! Yes, you put a full baking sheet, the poor waiters are all wet in terrible gray shirts with long sleeves, they physically do not have time to carry these empty basins back and forth !! ! everywhere is vanity !!! ! rumble, like in a beehive !! ! horror! ! I have never seen anything like this in 15 years of travel!! ! The contingent of the hotel, Romanians, Bulgarians, Serbs from here all the ensuing consequences.... Germans, British, and Russians, if it weren’t for the elements, there wouldn’t be, there was absolutely nothing to feed the child, we went to lidl for groceries, saved ourselves with sausages ,, , it’s scary to think, there are sausages in Greece !! ! I don't give them at home. . . I have not seen a single day that something was grilled, fish, meat. . . everything thawed out of a disgusting taste, I could not understand how it was possible to spoil the preparation of eggplants in such a way, but they successfully did it, everything is very tasteless !!! ! in general, everything is bad in the dining room !! ! I think it's the wrong organization. The manager, the dining room, seems to be trying, and he even helps to clean everything from the floor, but everything is not well organized, vanity, vanity, but there is no business. . let's move on to the animation - nooooo!!! ! poor children, and a bunch of them don’t know what they are doing !! ! everyone is chasing yelling ! ! and this is in the presence of such an area of ​ ​ ​ ​ the hotel, which is not used for its intended purpose, the singers came three times.... so-called, probably from a local club! no wonder!!!!! ! absolutely !!!! ! no one will look at it, an empty bar ! ! children's playground since the pioneer camp, horror !! ! mini club. . sad look. . . beach through the underpass. . leaves much to be desired. . . There are no recreational facilities on the beach. . . boring. . . dirty! ! don't go to the bio toilets!!! brrrrr,, fuuuu. I was surprised when I saw sunbathing next to them. . I would also like to advise the managers to choose drivers more carefully ! ! On the appointed day, we were taken to the store for fur coats, we were 4 adults 2 children, the driver violated all the rules of the road in every possible way, and during the next overtaking on two solid roads, he crashed into a moving car in front, we were strongly turned around, there was no fright when I saw the abyss below us. With trembling legs, we got out of the car. and began to wait on the side of the road for another car behind us, and the driver did not even ask if everything was all right with us. for obvious reasons, we didn’t go further and returned to the hotel, where no one even knew about the incident. we waited for the regional director of GEOLIT's muzenidis to express his complaint against the driver, to which he answered us in a rude manner. . . Who are you? ? lawyers or police inspectors? what would draw conclusions, was there an accident or not? ? after that it is pointless to talk with an incompetent person ! ! well, in general, we served the term of visiting this hotel. Who can recommend it? Families with children, no! Nutrition-2. animation-2. safety-2 (cars everywhere)) for elderly couples-no! from the positive! reception-5. girls from Mouzenidis-5. number 5. . I forgot a lot of volatiles. creeping. including a spider under the pillow ! ! and in two more pools there was not a single lifeguard! very slippery floor in the pool. unsafe, I slipped and fell with a child. . . very interesting how this hotel was awarded 5……*only because of the pretentious look? (what is called splurge! ! )3* no more!! ! In order not to be unfounded, I am attaching a photo from the accident site, etc....