Оценка для отеля не более 3 Rating for the hotel no more than 3

The hotel, with the indicated 5 *, pulls on a solid 3 *, despite the fact that the hotel's documents are 4 *. Let's start with the settlement, it took 3 hours to get from Heraklion Airport by bus. Upon entering the hotel, we were shocked by the appearance. The rooms are all old, the towels are full of holes, the bathtub is cast iron, the toilet bowl is rusty and the air conditioner is always humming. In addition, the room was above the kitchen, all the smells went into the room. (not pleasant). They asked to be moved to another hotel because the hotel was paid for as a five-star. They asked for another 2700 euros. We refused, with a surcharge of another 300 euros, we were settled in another room, with a sea view, otherwise the same. The tour operator of the Kalamaki company, when they heard claims, did not show themselves correctly (made a tantrum and psychos). The food was like in a smelly canteen, there was practically nothing fish, and this was with such proximity to the sea. The animation is primitive and boring. There is very little greenery on the territory of the hotel, the beach is dirty. If you want to relax in a civilized way, choose another hotel. And everyone has the right to get a good rest for their money. And a normal attitude, but the campaign is holding us for suckers...