• traveled 3 months ago
Dear tourists, if you don't want to ruin your vacation and throw away money for something that doesn't match, avoid this hotel. The hotel doesn't even deserve 4 stars, I'll tell you why. 1 The photos of the hotel don't correspond to reality except for the room. I'll attach the photos. 2. The hotel administrator is not polite until they check you in at the appointed time, they won't treat you very well.
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Dear tourists, if you don't want to ruin your vacation and throw away money for something that doesn't match, avoid this hotel.
The hotel doesn't even deserve 4 stars, I'll tell you why.
1 The photos of the hotel don't correspond to reality except for the room. I'll attach the photos.
2. The hotel administrator is not polite until they check you in at the appointed time, they won't treat you very well.
We had this situation!!! !
The tour operator from whom I bought the tour told me that you will arrive at the hotel earlier than the check-in time of 14.00, but you can stay on the premises to use the pool and have breakfast.
We arrived at the hotel with a child at 8 am
They couldn't check us in earlier because the hotel was full, well, ok, I knew about it.
But they didn't allow us to have breakfast, they didn't allow us to use the pool
And they didn't allow us to sit outside at a table! Answer: You will be able to use all this at 15:00 since check-in is at 15:00.
And until that moment you wait in the lobby or you can leave your suitcase and walk outside, but there is nothing on the territory!
I think this is already disrespect, I have vacationed in many countries and not one hotel allowed this, we are talking about 4.5 stars.
This hotel has a 4 star rating.
And this is a European country, service is 0 points.
I will attach a photo of an impolite administrator
3. They checked us into a room, yes, the room is modern and seems clean.
But there is a manager in the room, but there are no things like water, tea, coffee, sugar, cups, which I think should be in a 4-star hotel.
The safe is locked with a key, not a code, and any employee can have the key, and there is no guarantee that you will not lose it.
As a rule, when it disappears, I will pretend and sort it out, but no one will return anything to you, and you will simply be left with nothing.
There is no security.
4. The pool is separate, the photos simply do not correspond.
5. The buffet breakfast is also not corresponding to 4 stars. This is a 2-3 star breakfast.
I will attach a photo of the buffet.
From the above 3 types of sausage 1 type of cheese.
With Vegetables not salads cucumber and tomatoes only.
Fried eggs omelet and boiled eggs
Sausages, fried bacon and fish sticks.
Stewed vegetables separately broccoli, zucchini, vegetables.
Toast, Kurosany
Cereals with milk, butter and jams
There was no fruit
Only cake for sweets
Drinks: juices on tap, coffee, tea
Variety and choice are not great
I have never seen a worse buffet in a 3-star hotel, and even more so.
We bought it with breakfast and dinner, but I also regretted overpaying for this dinner.
It is also not fantastic for this money. I would have eaten better in a restaurant.
I will attach a photo, but it is written that for dinner on Booking there is also wine, juices, and lemonades.
There was nothing from the list at dinner except water and tea. No juices or lemonades.
No sauces such as ketchup and mayonnaise, I asked for them, if I did not ask, no one brought them out.
You can't take anything into your room, you can't even take a cup of tea with you, I took my leftovers in a napkin to the homeless cats, the administrator was rude and made comments, but in other hotels no one has ever done anything like that to me!
We are only staying for two days!
I don't recommend this 3-star hotel to Maxim at all!
Be careful, they have another hotel called "Anesis blue boutique"
The hotel doesn't even deserve 4 stars, I'll tell you why.
1 The photos of the hotel don't correspond to reality except for the room. I'll attach the photos.
2. The hotel administrator is not polite until they check you in at the appointed time, they won't treat you very well.
We had this situation!!! !
The tour operator from whom I bought the tour told me that you will arrive at the hotel earlier than the check-in time of 14.00, but you can stay on the premises to use the pool and have breakfast.
We arrived at the hotel with a child at 8 am
They couldn't check us in earlier because the hotel was full, well, ok, I knew about it.
But they didn't allow us to have breakfast, they didn't allow us to use the pool
And they didn't allow us to sit outside at a table! Answer: You will be able to use all this at 15:00 since check-in is at 15:00.
And until that moment you wait in the lobby or you can leave your suitcase and walk outside, but there is nothing on the territory!
I think this is already disrespect, I have vacationed in many countries and not one hotel allowed this, we are talking about 4.5 stars.
This hotel has a 4 star rating.
And this is a European country, service is 0 points.
I will attach a photo of an impolite administrator
3. They checked us into a room, yes, the room is modern and seems clean.
But there is a manager in the room, but there are no things like water, tea, coffee, sugar, cups, which I think should be in a 4-star hotel.
The safe is locked with a key, not a code, and any employee can have the key, and there is no guarantee that you will not lose it.
As a rule, when it disappears, I will pretend and sort it out, but no one will return anything to you, and you will simply be left with nothing.
There is no security.
4. The pool is separate, the photos simply do not correspond.
5. The buffet breakfast is also not corresponding to 4 stars. This is a 2-3 star breakfast.
I will attach a photo of the buffet.
From the above 3 types of sausage 1 type of cheese.
With Vegetables not salads cucumber and tomatoes only.
Fried eggs omelet and boiled eggs
Sausages, fried bacon and fish sticks.
Stewed vegetables separately broccoli, zucchini, vegetables.
Toast, Kurosany
Cereals with milk, butter and jams
There was no fruit
Only cake for sweets
Drinks: juices on tap, coffee, tea
Variety and choice are not great
I have never seen a worse buffet in a 3-star hotel, and even more so.
We bought it with breakfast and dinner, but I also regretted overpaying for this dinner.
It is also not fantastic for this money. I would have eaten better in a restaurant.
I will attach a photo, but it is written that for dinner on Booking there is also wine, juices, and lemonades.
There was nothing from the list at dinner except water and tea. No juices or lemonades.
No sauces such as ketchup and mayonnaise, I asked for them, if I did not ask, no one brought them out.
You can't take anything into your room, you can't even take a cup of tea with you, I took my leftovers in a napkin to the homeless cats, the administrator was rude and made comments, but in other hotels no one has ever done anything like that to me!
We are only staying for two days!
I don't recommend this 3-star hotel to Maxim at all!
Be careful, they have another hotel called "Anesis blue boutique"
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