Solano 2*– Reviews

1
Rating 1.010
based on
1 reviews
1.0 Rooms
1.0 Service
1.0 Cleanliness
1.0 Food
1.0 Amenities
Solano is a small modern family hotel located on the coast of Crete. Located in the Limenas Hersonisou (Center) district of Hersonissos, within a few steps of Aquaworld Aquarium, Solano Hotel features a terrace and views of the mountain. Accommodation of children in the hotel is not provided.More →
аватар julls747
 •  traveled 8 years ago
Rating 1.0
I must say right away - in no case should you choose this hotel if you want to have a good rest! I booked a hotel for 17 days The hotel is rented by a mother and son (Bulgarians), very unpleasant people, very greedy and incorrect in communication. The hotel provided Booking with completely incorrect information about the conditions of accommodation and additional payments! When checking in, it turned out that the air conditioner costs 7 euros / day, and the refrigerator 4 euros / day, this was not indicated when booking. … More ▾ I must say right away - in no case should you choose this hotel if you want to have a good rest!
I booked a hotel for 17 days
The hotel is rented by a mother and son (Bulgarians), very unpleasant people, very greedy and incorrect in communication. The hotel provided Booking with completely incorrect information about the conditions of accommodation and additional payments! When checking in, it turned out that the air conditioner costs 7 euros / day, and the refrigerator 4 euros / day, this was not indicated when booking. The room was not cleaned for 3 days, then they asked for an additional payment for extra services. They brought a dirty towel, after 3 days they said that I have to pay for extra dry cleaning (allegedly I ruined it) and if I don’t pay, they will evict me in 10 minutes. I bought bleach on principle, I didn’t even make an effort - the towel became cleaner than new! The next day I went to the police and told this arbitrariness, because it was scary to live in a hotel, they could steal my passport. You can’t bring food to the room, bottles also because it’s hard for his mother (she cleaned the rooms) to take out the garbage, they said let them come from the grocery store and clean the room! The hotel does not have a pool as stated on the website.
The second guest was supposed to come to my double room, the reception said that there would be no problems with the check-in, as a result, upon arrival, he was not allowed into the hotel because he was not registered from the first day of my stay! As a result, we rented another hotel for 4 days. On the day of departure, we arrived to pick up things, my guest was not allowed to help me lower my suitcase and called the police, explaining that they were protecting me from my own friend! Upon the arrival of the police, I explained everything in sufficient detail, they were shocked by his behavior, it is a pity that he was not fined for such actions! Apparently he was reprimanded in Greek for such actions, I understood this from his facial expression! The policemen apologized to me for his actions.


No questions
yet
Ask a question about the hotel
to experts and get answers
in the next few hours.
HOTEL EXPERTS
Attractions
Aquarium Aquamir
Rating 9.0
Greece, Heraklion
Entertainment, Museums, Nature

Solano — небольшой современный отель семейного типа, расположенный на побережье острова Крит. Отель Solano c террасой и видом на горы расположен в районе Лименас Херсонису (Центр) города Херсониссос, в нескольких шагах от аквариума Aquaworld.

Размещение детей в отеле не предусмотрено.

Location В 250 метрах от пляжа, в 150 метрах от центра курорта Херсониссос, рядом с Аквариумом. Расстояние до Международного аэропорта Ираклион составляет 20 км.
Description of the beach Песчаный, в 250 м от отеля. Лежаки и зонтики на пляже - платно.
  • 3rd and beyond
  • city ​​beach
  • sand beach
In a hotel

На территории общая гостиная. Есть камера хранения багажа, билеты на шоу (платно), факс/ксерокс (платно), кондиционер. Доступна услуга по продаже билетов, гладильные услуги (платно). Курение на всей территории запрещено, кроме специально отведенных мест.

  • cafe/bar
  • parking  FREE 
  • car rental
  • free wi-fi
  • laundry
  • facilities for people with disabilities
  • non-smoking rooms
Entertainment and sports Рядом расположен аквапарк.
  • organization of excursions
Description of rooms

В отеле 22 номера.

In the rooms

телевизор, балкон, кондиционер (платно), холодильник (платно), ванная комната с активной солнечной системой нагрева воды, бесплатные туалетные принадлежности, сейф (платно), шкаф для одежды, ежедневная уборка

The address 9 Filikis Eterias, Limenas Hersonissou, Hersonissos, 70014, Greece
FAQ
Какой пляж у отеля?
Отель располагается на 3-й пляжной линии или далее. Рядом с отелем находится городской песчаный пляж.
Какие развлечения есть в отеле?
В отеле присутствует организация экскурсий, упрощает выбор и дает советы специалист по туризму.