Terra Maris 5*– Reviews

7
Rating 5.610
based on
7 reviews
№98 in the hotel rating Heraklion
6.0 Rooms
6.3 Service
6.8 Cleanliness
6.5 Food
5.8 Amenities
The luxury hotel is the perfect choice for an ultra all inclusive family holiday. Terra Maris guests have endless possibilities. Children will have fun in a small water park, where they can ride the water slide slalom, mini-kamikaze rides, stand under the fungus waterfall. Here you will get great pleasure from the entertainment activities that take place in the hotel's amphitheater, in the open air. The city of Hersonissos, in the vicinity of which the hotel is located, is famous for its vibrant nightlife, which attracts young people from all over the world. Built in 2002.More →
аватар Olvira
 •  traveled 13 years ago
Rating 2.0
I fully confirm all the previously written negative reviews and add that the walls in the room with a zvil, the floors were wiped out like in a soviet hostel, only on the third day, after insistent demands, they began to turn off the pool pump for the night, which makes a sound similar to a hum in the head from drills. … More ▾ I fully confirm all the previously written negative reviews and add that the walls in the room with a zvil, the floors were wiped out like in a soviet hostel, only on the third day, after insistent demands, they began to turn off the pool pump for the night, which makes a sound similar to a hum in the head from drills. Alcoholic drinks with chemical additives, which, after drinking more than 100 g (even beer), cause severe heartburn and persistent disgust. The biggest joke is the paid ala carte, but you will only find out about this when you check out, since neither the hotel guide nor the hotel information warns about this. In general, the hotel itself provides information only about the hours of eating.
аватар
 •  traveled 14 years ago
Rating 5.0
We stayed at this hotel in August-September 2010. Upon arrival, everything was fine: a nice girl at the reception with good English, a young man grabbed our suitcases and escorted us to our room with them. By the way, the room was in the farthest part of the hotel. The repairman in the room was average. Some parts of the ceiling were barely holding on. … More ▾ We stayed at this hotel in August-September 2010. Upon arrival, everything was fine: a nice girl at the reception with good English, a young man grabbed our suitcases and escorted us to our room with them. By the way, the room was in the farthest part of the hotel.
The repairman in the room was average. Some parts of the ceiling were barely holding on. The door to the terrace didn't close. The lamp didn't light up. The view from the terrace is amazing: if you look into the distance, you can see the sea, and if you look close, you can see a wonderful view of the garbage heap and the backyard. There was no mini bar in the room.
Audibility in rooms in rooms with an open balcony is very strong. And if you're lucky enough to be next door to a kid. . . good luck.
The main guests of the hotel were Poles. According to information from the hotel staff, the number of Poles was 80% of the population. The remaining 20% ​ ​ was shared between Russia and Israel. Sometimes Germans and French met. The hotel is family run. An insane amount of children and babies. Sometimes it felt like you were in kindergarten. Stock up on analgin.
As we understood, basically the hotel operates on an all-inclusive basis. However, the cherished bracelet on your hand would not at all guarantee you a wide range of benefits provided. In the bars, primitive cocktails were poured (a la whiskey-cola, tequila-sunrise (you can immediately forget the word “Mojito”)), soda, juices (the taste strongly resembled a diluted Jupi), and it was possible not to stutter about fresh juices. The word "Cappuccino" was not known there either, but they could offer espresso, which was impossible to drink.
The hotel is located on the second line. It does not have its own beach. Hotel guests could use the beach of the hotel "Creta Maris" (located next door) but for a fee for sunbeds and umbrellas. And also it was possible to use the municipal beach with free sunbeds and umbrellas (with a hotel towel). The bottom on this beach (and on other beaches of Hersonissos) is rocky, so everyone splashed around the shore. A lot of locals, especially with children. On this municipal beach, no one walked and did not offer drinks (except for the Greek, who came daily with some kind of pastry, we never tried it). So I had to go to the supermarket or to a nearby bar on my own. The sunbeds were in a deplorable state, umbrellas too, some of them could not be fixed and under the influence of the wind they fell (thank God that without human casualties).
There are 2 swimming pools on site. Near one of them (the main one) there is a bar. If you're looking to soak in the pool with a cocktail, dream and forget. For all the time we were at the pool, no one approached us and offered nothing. Those. again, I had to go to the bar on my own and place an order (by the way, we drank cocktails from plastic glasses). They even poured coffee into a glass, only into a paper one. And if you decide to buy something for money, be prepared for the fact that you will have nothing to return the change (at least we had it). And write down the purchase on the account of your room - no one will guess.
A little about the service. They cleaned the room every day, but badly: they forgot to change the ashtray, then wipe the floor, then wipe the water near the sink, they could bring a bag of tea, but without the tea itself. Once, after the next cleaning of the room, they forgot to leave us glasses, we asked to correct the situation at the reception, to which we received an answer that the glasses would be brought to us only the next day. Those. I also had to fight so that in the "5" star hotel they still gave us glasses on the same day (in the end we got plastic ones and not paper ones, which were left in the rooms) for the opportunity to drink tea.
Main restaurant. The food is monotonous, I can not say that it is very tasty. We definitely cook better. They didn’t indulge in seafood and fish, but pasta, potatoes and pork were in abundance. There was even a separate children's buffet (since there are a lot of children in the hotel) with three dishes to choose from, from which your child would be offered french fries, chicken fries and pizza slices (very nutritious and healthy). For dinner you could order a schedule of local wine, local beer or plain water. Where it came from we don't know. To be honest, we didn't dare to try.
So, it's time to leave. The bus for us was supposed to arrive at 16.00. And the room had to be vacated at 12.00. We decided to extend our stay in this wonderful hotel so that we could still swim, calmly take a shower and get ready. The night before, we were told that it was theoretically possible, and that it would cost 60 euros, but to confirm this possibility, we were asked to come back the next morning, which we had to do. In the morning it turned out that they were supposed to move into our room, but it was not clear exactly what time. Therefore, we were refused an extension of the room and offered to walk around the city or sit in the lobby. Fortunately, the hotel turned out to have a lockable luggage room, and it was possible to walk light.
So decide for yourself whether you are ready to relax in such a "5" star hotel, which is essentially at the level of 3 stars.
Review from — vOtpusk.ru
аватар anabecool
 •  traveled 14 years ago
Rating 5.0
We stayed at this hotel in August-September 2010. Upon arrival, everything was fine: a nice girl at the reception with good English, a young man grabbed our suitcases and escorted us to our room with them. By the way, the room was in the farthest part of the hotel. The repairman in the room was average. Some parts of the ceiling were barely holding on. … More ▾ We stayed at this hotel in August-September 2010. Upon arrival, everything was fine: a nice girl at the reception with good English, a young man grabbed our suitcases and escorted us to our room with them. By the way, the room was in the farthest part of the hotel.
The repairman in the room was average. Some parts of the ceiling were barely holding on. The door to the terrace didn't close. The lamp didn't light up. The view from the terrace is amazing: if you look into the distance, you can see the sea, and if you look close, you can see a wonderful view of the garbage heap and the backyard. There was no mini bar in the room.
Audibility in rooms in rooms with an open balcony is very strong. And if you're lucky enough to be next door to a kid. . . good luck.
The main guests of the hotel were Poles. According to information from the hotel staff, the number of Poles was 80% of the population. The remaining 20% ​ ​ was shared between Russia and Israel. Sometimes Germans and French met. The hotel is family run. An insane amount of children and babies. Sometimes it felt like you were in kindergarten. Stock up on analgin.
As we understood, basically the hotel operates on an all-inclusive basis. However, the cherished bracelet on your hand would not at all guarantee you a wide range of benefits provided. In the bars, primitive cocktails were poured (a la whiskey-cola, tequila-sunrise (you can immediately forget the word “Mojito”)), soda, juices (the taste strongly resembled a diluted Jupi), and it was possible not to stutter about fresh juices. The word "Cappuccino" was not known there either, but they could offer espresso, which was impossible to drink.
The hotel is located on the second line. It does not have its own beach. Hotel guests could use the beach of the hotel "Creta Maris" (located next door) but for a fee for sunbeds and umbrellas. And also it was possible to use the municipal beach with free sunbeds and umbrellas (with a hotel towel). The bottom on this beach (and on other beaches of Hersonissos) is rocky, so everyone splashed around the shore. A lot of locals, especially with children. On this municipal beach, no one walked and did not offer drinks (except for the Greek, who came daily with some kind of pastry, we never tried it). So I had to go to the supermarket or to a nearby bar on my own. The sunbeds were in a deplorable state, umbrellas too, some of them could not be fixed and under the influence of the wind they fell (thank God that without human casualties).
There are 2 swimming pools on site. Near one of them (the main one) there is a bar. If you're looking to soak in the pool with a cocktail, dream and forget. For all the time we were at the pool, no one approached us and offered nothing. Those. again, I had to go to the bar on my own and place an order (by the way, we drank cocktails from plastic glasses). They even poured coffee into a glass, only into a paper one. And if you decide to buy something for money, be prepared for the fact that you will have nothing to return the change (at least we had it). And write down the purchase on the account of your room - no one will guess.
A little about the service. They cleaned the room every day, but badly: they forgot to change the ashtray, then wipe the floor, then wipe the water near the sink, they could bring a bag of tea, but without the tea itself. Once, after the next cleaning of the room, they forgot to leave us glasses, we asked to correct the situation at the reception, to which we received an answer that the glasses would be brought to us only the next day. Those. I also had to fight so that in the "5" star hotel they still gave us glasses on the same day (in the end we got plastic ones and not paper ones, which were left in the rooms) for the opportunity to drink tea.
Main restaurant. The food is monotonous, I can not say that it is very tasty. We definitely cook better. They didn’t indulge in seafood and fish, but pasta, potatoes and pork were in abundance. There was even a separate children's buffet (since there are a lot of children in the hotel) with three dishes to choose from, from which your child would be offered french fries, chicken fries and pizza slices (very nutritious and healthy). For dinner you could order a schedule of local wine, local beer or plain water. Where it came from we don't know. To be honest, we didn't dare to try.
So, it's time to leave. The bus for us was supposed to arrive at 16.00. And the room had to be vacated at 12.00. We decided to extend our stay in this wonderful hotel so that we could still swim, calmly take a shower and get ready. The night before, we were told that it was theoretically possible, and that it would cost 60 euros, but to confirm this possibility, we were asked to come back the next morning, which we had to do. In the morning it turned out that they were supposed to move into our room, but it was not clear exactly what time. Therefore, we were refused an extension of the room and offered to walk around the city or sit in the lobby. Fortunately, the hotel turned out to have a lockable luggage room, and it was possible to walk light.
So decide for yourself whether you are ready to relax in such a "5" star hotel, which is essentially at the level of 3 stars.
аватар
 •  traveled 14 years ago
Rating 5.0
If you want to be deceived, throw away money, ruin your vacation, welcome to terra maris. So a 10-day tour for 3 people amounted to 162.000 rubles. Biblio-Globus sender departs from Moscow. There was a promise of a super holiday for those with all inclusive. Namely, the hotel positions itself in a complex with Gretto Maris, we were promised a free sandy beach, free gym, two restaurants of Italian and Greek cuisine, bar on the beach, bathrobes in the room, fruits and wine in the room upon arrival, drinks of European quality and NOTHING, I repeat NOTHING promised and paid for. … More ▾ If you want to be deceived, throw away money, ruin your vacation, welcome to terra maris.
So a 10-day tour for 3 people amounted to 162.000 rubles. Biblio-Globus sender departs from Moscow.
There was a promise of a super holiday for those with all inclusive.
Namely, the hotel positions itself in a complex with Gretto Maris, we were promised a free sandy beach, free
gym, two restaurants of Italian and Greek cuisine,
bar on the beach, bathrobes in the room, fruits and wine in the room upon arrival, drinks of European quality and NOTHING, I repeat NOTHING promised and paid for. Free food was only normal, to make it clear I was in Turkey, Egypt 5 times in different places, in Cyprus, in Italy, but I didn’t rest so badly. A hotel that claims to be 5 stars is a TROIKA in Egypt. I will continue on other sites.
Review from — vOtpusk.ru
аватар mikhail--i
 •  traveled 14 years ago
Rating 8.0
Food is excellent, service is good. There is simply no territory. Located far from the sea - in the second line. Go to the beach through the Greta Maris hotel. The beach of the hotel is rocky, although there is some sand. Towels must be brought with you. There is only one dressing room and it is broken down. … More ▾ Food is excellent, service is good.
There is simply no territory. Located far from the sea - in the second line. Go to the beach through the Greta Maris hotel.
The beach of the hotel is rocky, although there is some sand. Towels must be brought with you. There is only one dressing room and it is broken down.
The concept of "all inclusive" is rather weak, since only a bar works on the territory during the day, and there is nothing to "turn on" on the beach, and the bars and cafes of the Greta Maris hotel are paid.
It does not make sense to take this hotel, as it is much better to take Greta Meris, located right on the beach.
In Greta Maris, the rooms are no worse, the beach is nearby, sandy. Towels and sun loungers are free of charge, issued on the beach.
аватар
 •  traveled 14 years ago
Rating 7.0
Food is excellent, service is good. There is simply no territory. Located far from the sea - in the second line. Go to the beach through the Greta Maris hotel. The beach of the hotel is rocky, although there is some sand. Towels must be brought with you. There is only one dressing room and it is broken down. … More ▾ Food is excellent, service is good.
There is simply no territory. Located far from the sea - in the second line. Go to the beach through the Greta Maris hotel.
The beach of the hotel is rocky, although there is some sand. Towels must be brought with you. There is only one dressing room and it is broken down.
The concept of "all inclusive" is rather weak, since only a bar works on the territory during the day, and there is nothing to "turn on" on the beach, and the bars and cafes of the Greta Maris hotel are paid.
It does not make sense to take this hotel, as it is much better to take Greta Meris, located right on the beach.
In Greta Maris, the rooms are no worse, the beach is nearby, sandy. Towels and sun loungers are free of charge, issued on the beach.
Review from — vOtpusk.ru
аватар elena4026
 •  traveled 15 years ago
Rating 7.0
The territory is large from the beach not far from the greenery is not enough food excellent cleaning is carried out daily entertainment no in general the hotel is not worth its money … More ▾ The territory is large from the beach not far from the greenery is not enough food excellent cleaning is carried out daily entertainment no in general the hotel is not worth its money


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HOTEL EXPERTS
Attractions
Aquarium Aquamir
Rating 9.0
Greece, Heraklion
Entertainment, Museums, Nature

Роскошный отель является прекрасным выбором для семейного отдыха по системе «ультра все включено». Перед гостями Terra Maris открываются безграничные возможности. Дети весело проведут время в небольшом аквапарке, где можно покататься на аттракционах «слалом на водяной горке», «мини-камикадзе», постоять под водопадом «грибок». Здесь вы получите большое удовольствие от развлекательных мероприятий, которые проводятся в амфитеатре отеля, под открытым небом. Город Херсониссос, в окрестностях которого расположен отель, славится своей бурной ночной жизнью, привлекающей сюда молодежь со всего мира. Построен в 2002 году.

Location Северное побережье острова, 800 м от городка Херсониссос, 25 км от аэропорта “Никос Казандзакис
Description of the beach песчаный пляж отеля Creta Maris в 150 м от отеля.
  • 2nd line
  • sand beach
  • sun loungers  FREE 
  • umbrellas  FREE 
  • beach towels
In a hotel

3 бассейна с пресной водой. Крытый подогреваемый бассейн - бесплатно. оборудованный конференц-центр: 5500 мест (Terra Maris + Cretа Maris), мини-маркет, 5 ресторанов, 3 бара

  • restaurant
  • A la carte restaurant
  • cafe/bar
  • open pool
  • indoor pool
  • conference hall/banquet hall
  • business center
  • parking
  • car rental
  • safe
  • laundry
  • hairdresser/beauty salon
  • facilities for people with disabilities
  • currency exchange
  • ATM
  • payment by payment cards
For kids
  • children's swimming pool
  • playground
  • kids club
  • children's menu in the restaurant
  • children's chairs in the restaurant
Entertainment and sports Мини-гольф, мини-футбол, пляжный волейбол, водная гимнастика, бинго, шахматы и дискотека (на территории отеля Creta Maris), греческий вечер - 1 раз в неделю - за доплату, уроки греческих танцев, фольклорные вечера, тематические вечера, петанк
  • water park and slides
  • Spa or wellness center
  • sauna/bath/hammam
  • jacuzzi  FREE 
  • billiards
  • table tennis
  • tennis court
  • golf
  • volleyball
  • football field
  • bicycles for rent
  • gym
  • aerobics
  • water activities
  • diving
  • surfing
  • disco club
  • animation
Description of rooms

146 номеров, из которых 86 в основном здании и 60 в бунгало.

  • bath / shower
  • hair dryer
  • $
  • safe
  • air conditioner
  • cable/satellite TV
  • phone $
  • tea/coffee maker
  • fridge
  • balcony/terrace
The address Terra Maris. 70014 L. Hersonissou, Crete Greece, 700 14, Греция
Phones: +30 2897 027100
FAQ
Какой пляж у отеля?
Отель располагается на 2-й пляжной линии. У отеля песчаный пляж. Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
Отель предоставляет услуги сауны / бани / хаммам. . Для ценителей тишины и релакса есть Спа или велнес-центр. Вы можете прекрасно провести время за игрой в бильярд, настольный теннис, теннис, гольф (платно), волейбол, футбол. Для активных туристов есть прокат велосипедов (платно). Для поддержания хорошей физической формы отель предлагает посетить тренажерный зал, аэробикой. В отеле есть аквапарк или горки, водные развлечения. Море и волны заиграют новыми красками если воспользоваться услугами серфинга. Любители подводного мира могут воспользоваться услугой дайвинга. Танцы-шманцы до утра или как позволит администрация отеля, вот что Вас ждет в Диско-клубе. О том чтобы Вы ни минуты не скучали позаботится анимация.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. В ресторане есть отдельное детское меню или зона с детским питанием. Детские стульчики для кормления Ваших малышей всегда под рукой.