So far the best for me. Clean, bright hotel. Green big, always clean area. Smiling and friendly staff. Everyone is trying to help you. The rooms are bright and clean as is the hotel. Cleaning, change of towels every day. Replenishment of the minibar too. A huge range of dishes in the main restaurant with a large presence of local and foreign dishes, a separate praise for desserts and a variety of cheese.
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So far the best for me. Clean, bright hotel. Green big, always clean area.
Smiling and friendly staff. Everyone is trying to help you. The rooms are bright and clean as is the hotel. Cleaning, change of towels every day. Replenishment of the minibar too.
A huge range of dishes in the main restaurant with a large presence of local and foreign dishes, a separate praise for desserts and a variety of cheese. 5 themed a la carte restaurants.
Really want to come back next year again.
Smiling and friendly staff. Everyone is trying to help you. The rooms are bright and clean as is the hotel. Cleaning, change of towels every day. Replenishment of the minibar too.
A huge range of dishes in the main restaurant with a large presence of local and foreign dishes, a separate praise for desserts and a variety of cheese. 5 themed a la carte restaurants.
Really want to come back next year again.
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• 7
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The hotel was recommended to us by the travel agency as a high-class hotel. The location of the hotel is such that apart from the hotel there is nowhere to walk, only along the sea along the road. You can get to the nearest settlement of Hersonissos by taxi, or by train, fun entertainment! There is a bus to Heraklion, stop at the corner of the hotel on the left.
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The hotel was recommended to us by the travel agency as a high-class hotel. The location of the hotel is such that apart from the hotel there is nowhere to walk, only along the sea along the road. You can get to the nearest settlement of Hersonissos by taxi, or by train, fun entertainment! There is a bus to Heraklion, stop at the corner of the hotel on the left.
Upon arrival at the hotel, we were given bracelets and settled within 15 minutes. We got a room in a bungalow opposite the pool. The room is all done in blue and white and gold. The room is excellent, everything is there, even scales for those who watch their weight. Upon arrival, our room was greeted with a welcome bottle of wine and fruit. In front of the room there is a terrace with a table and chairs for sitting in the evenings.
The hotel has a main restaurant, bars, a la carte restaurants - Italian, Mexican, Greek, Asian, there is sushi. We visited all the restaurants, the cuisine is excellent, a large selection of dishes, everything is very tasty. A chic selection of delicious ice cream, we don’t eat at home for the whole year, how much we ate during the holidays! There is a champagne bar that opens at 6pm. They give different types of champagnes, make cocktails based on champagne.
The hotel's beach is located across a small road, from both exits from the hotel there is a pedestrian crossing. Beach towels are issued against a deposit of 20 euros, you can change every day, on the side of the pastry shop at certain hours. Beach with small pebbles, like sand. The entrance to the sea is small pebbles, a little further stones. When the sea is not calm, algae may appear on the shore. There is no bar on the beach, but the hotel's pool bar is located across the road, and there are always staff walking along the beach and offering drinks from the bar. Sea water in the pools is not heated. Animation is carried out near the pools. Live music in the bar in the evening.
We did not take excursion programs, as we went only for the purpose of a beach holiday, and this hotel provided us with such a holiday. We are very pleased with the service at the hotel.
Upon arrival at the hotel, we were given bracelets and settled within 15 minutes. We got a room in a bungalow opposite the pool. The room is all done in blue and white and gold. The room is excellent, everything is there, even scales for those who watch their weight. Upon arrival, our room was greeted with a welcome bottle of wine and fruit. In front of the room there is a terrace with a table and chairs for sitting in the evenings.
The hotel has a main restaurant, bars, a la carte restaurants - Italian, Mexican, Greek, Asian, there is sushi. We visited all the restaurants, the cuisine is excellent, a large selection of dishes, everything is very tasty. A chic selection of delicious ice cream, we don’t eat at home for the whole year, how much we ate during the holidays! There is a champagne bar that opens at 6pm. They give different types of champagnes, make cocktails based on champagne.
The hotel's beach is located across a small road, from both exits from the hotel there is a pedestrian crossing. Beach towels are issued against a deposit of 20 euros, you can change every day, on the side of the pastry shop at certain hours. Beach with small pebbles, like sand. The entrance to the sea is small pebbles, a little further stones. When the sea is not calm, algae may appear on the shore. There is no bar on the beach, but the hotel's pool bar is located across the road, and there are always staff walking along the beach and offering drinks from the bar. Sea water in the pools is not heated. Animation is carried out near the pools. Live music in the bar in the evening.
We did not take excursion programs, as we went only for the purpose of a beach holiday, and this hotel provided us with such a holiday. We are very pleased with the service at the hotel.
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• 9
Went on vacation with my husband and a group of friends. The second time in the Mitsis network and the second time everything is perfect! I'll tell you about my impressions in order: 1) Settlement. Check-in was quick and comfortable. While our room was being cleaned and prepared for our move in, we had a relaxing lunch in a beautiful restaurant.
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Went on vacation with my husband and a group of friends. The second time in the Mitsis network and the second time everything is perfect!
I'll tell you about my impressions in order:
1) Settlement.
Check-in was quick and comfortable. While our room was being cleaned and prepared for our move in, we had a relaxing lunch in a beautiful restaurant.
When we left the restaurant (about 1 pm), everything was already ready.
2) Number.
Rooms next to friends could not be obtained. But still, the rooms themselves were very nice.
We had a bungalow, a room on the first floor with a terrace.
The room has a spectacular large bed, really a lot of free space, furniture a la vintage, wooden floors, everything is very stylish and fresh.
There was also a bottle of wine as a welcome sign from the hotel. The mini bar had water, beer, fizzy drinks. Cleaning daily. The bathroom has all accessories - bathrobes, slippers, soap, gel, shampoo, etc.
3) Restaurants and food.
A huge selection of dishes, without exaggeration. I remember blue cheese, piglet, lamb, mussels, shrimp. Waiters offer drinks: beer, juices, water, wine - white, red, rose. Very courteous and smiling.
During the holiday we visited Italian A la carte, Mexican, Greek. I liked everything very much, the portions are huge, everything is delicious. The hotel has many bars. Including champagne - bar, cocktail bar, pool bars, crepes with coffee and cakes. Drinks are all worthy, there is a cocktail menu. There are plenty to choose from.
4) Animation.
During the day, Zumba, water gymnastics, stretching, Pilates were performed. In the evenings, children were mostly entertained.
5) Beach.
The beach is located across a small road on which cars rarely drive and athletes run in the morning.
The entrance to the sea is different everywhere, there is not very convenient, but there is also a good one. There are places where there are stones, and there are places without them.
I would like to summarize my review: the hotel is excellent, new, "delicious" in the literal and figurative sense! I liked everything very much!
I'll tell you about my impressions in order:
1) Settlement.
Check-in was quick and comfortable. While our room was being cleaned and prepared for our move in, we had a relaxing lunch in a beautiful restaurant.
When we left the restaurant (about 1 pm), everything was already ready.
2) Number.
Rooms next to friends could not be obtained. But still, the rooms themselves were very nice.
We had a bungalow, a room on the first floor with a terrace.
The room has a spectacular large bed, really a lot of free space, furniture a la vintage, wooden floors, everything is very stylish and fresh.
There was also a bottle of wine as a welcome sign from the hotel. The mini bar had water, beer, fizzy drinks. Cleaning daily. The bathroom has all accessories - bathrobes, slippers, soap, gel, shampoo, etc.
3) Restaurants and food.
A huge selection of dishes, without exaggeration. I remember blue cheese, piglet, lamb, mussels, shrimp. Waiters offer drinks: beer, juices, water, wine - white, red, rose. Very courteous and smiling.
During the holiday we visited Italian A la carte, Mexican, Greek. I liked everything very much, the portions are huge, everything is delicious. The hotel has many bars. Including champagne - bar, cocktail bar, pool bars, crepes with coffee and cakes. Drinks are all worthy, there is a cocktail menu. There are plenty to choose from.
4) Animation.
During the day, Zumba, water gymnastics, stretching, Pilates were performed. In the evenings, children were mostly entertained.
5) Beach.
The beach is located across a small road on which cars rarely drive and athletes run in the morning.
The entrance to the sea is different everywhere, there is not very convenient, but there is also a good one. There are places where there are stones, and there are places without them.
I would like to summarize my review: the hotel is excellent, new, "delicious" in the literal and figurative sense! I liked everything very much!
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• 5
My sister and I visited here in May last year by a stroke of luck. On one of the well-known discount sites there were vouchers for different dates to Crete and other islands. We immediately rushed to the agency and, to our great surprise, managed to book a room in Laguna. The hotel is of a very high standard, real 5 stars.
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My sister and I visited here in May last year by a stroke of luck. On one of the well-known discount sites there were vouchers for different dates to Crete and other islands. We immediately rushed to the agency and, to our great surprise, managed to book a room in Laguna.
The hotel is of a very high standard, real 5 stars. from the design of the hotel and the decoration of the rooms, to what you can’t show in the pictures, that is, to the service and attitude of the hotel employees. We felt like welcome guests from the first minute until the very departure.
The hotel is brand new, not shabby by tourists, the wear is invisible. The design of all public places is stylish, pleasant music plays, light is thought out.
The territory is not small, while it is cleaned very well, flowers grow everywhere, flower beds are broken, the grass is green, not withered.
there is an artificial lagoon with boats - canoes /
The food in the main restaurant is top notch. The choice is large, the food is very tasty. I can't even complain about anything. .
During the week we visited all five a la carte, unexpectedly liked Japanese and Mexican.
Blinnaya is also a good place. here are pancakes with a variety of fillings (from spicy to sweet). In general, gourmets will like the hotel.
The beach is pebbly, there were stones, but we quickly understood exactly where they were and successfully avoided them. Slippers may be needed, they generally remove problems.
Sunbeds and mattresses are of high quality and free of charge.
In general, the rest was a success, it's a pity now there are no such good offers...
The hotel is of a very high standard, real 5 stars. from the design of the hotel and the decoration of the rooms, to what you can’t show in the pictures, that is, to the service and attitude of the hotel employees. We felt like welcome guests from the first minute until the very departure.
The hotel is brand new, not shabby by tourists, the wear is invisible. The design of all public places is stylish, pleasant music plays, light is thought out.
The territory is not small, while it is cleaned very well, flowers grow everywhere, flower beds are broken, the grass is green, not withered.
there is an artificial lagoon with boats - canoes /
The food in the main restaurant is top notch. The choice is large, the food is very tasty. I can't even complain about anything. .
During the week we visited all five a la carte, unexpectedly liked Japanese and Mexican.
Blinnaya is also a good place. here are pancakes with a variety of fillings (from spicy to sweet). In general, gourmets will like the hotel.
The beach is pebbly, there were stones, but we quickly understood exactly where they were and successfully avoided them. Slippers may be needed, they generally remove problems.
Sunbeds and mattresses are of high quality and free of charge.
In general, the rest was a success, it's a pity now there are no such good offers...
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• 6
• traveled 10 years ago
We rested for 1 week in April under the MITSIS PATRIOT promotion. Under the terms of the promotion, a tourist who has chosen 2 or more times to stay in hotels of the MITSIS * network receives as a gift 7 nights of accommodation in one of the hotels of the network at a reduced price. The prize could be used in April 2014.
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We rested for 1 week in April under the MITSIS PATRIOT promotion. Under the terms of the promotion, a tourist who has chosen 2 or more times to stay in hotels of the MITSIS * network receives as a gift 7 nights of accommodation in one of the hotels of the network at a reduced price. The prize could be used in April 2014. The prize hotel was chosen according to the FORTUNA system. According to the promotion, we could invite a married couple of friends who had never been to Mitsis hotels.
It was the first time in Crete. Before that, they rested on the island of Kos, the island of Rhodes, near Athens...
The hotel is new, 2011, beautiful, the territory is well-groomed and clean, the original configuration of pools with sea water, bridges across the pools create the feeling of a small city. The rooms are spacious, clean, overlooking the sea, pools or flowering shrubs. Rooms are cleaned daily. The food in the main restaurant is tasty and varied, plus there are several a la carte restaurants on site... Friendly staff and pleasant service throughout the hotel. In the evening, there is live music in the open area near the restaurant. For children - animation, and during the day - playgrounds, a mini water park... Of course, there is not as much greenery on the territory of the hotel as we would like, but in two or three years, undoubtedly, it will be a truly paradise of Crete. One thing: the beach of the hotel, as it seemed to us, somewhat does not correspond to a 5 * hotel.
You can rent a car at the hotel, but it will be more expensive than, for example, in the neighboring town of Hersonissos, which takes about an hour to walk slowly. Well, somehow, we and our friends were satisfied with the rest, we didn’t want to leave at all.
It was the first time in Crete. Before that, they rested on the island of Kos, the island of Rhodes, near Athens...
The hotel is new, 2011, beautiful, the territory is well-groomed and clean, the original configuration of pools with sea water, bridges across the pools create the feeling of a small city. The rooms are spacious, clean, overlooking the sea, pools or flowering shrubs. Rooms are cleaned daily. The food in the main restaurant is tasty and varied, plus there are several a la carte restaurants on site... Friendly staff and pleasant service throughout the hotel. In the evening, there is live music in the open area near the restaurant. For children - animation, and during the day - playgrounds, a mini water park... Of course, there is not as much greenery on the territory of the hotel as we would like, but in two or three years, undoubtedly, it will be a truly paradise of Crete. One thing: the beach of the hotel, as it seemed to us, somewhat does not correspond to a 5 * hotel.
You can rent a car at the hotel, but it will be more expensive than, for example, in the neighboring town of Hersonissos, which takes about an hour to walk slowly. Well, somehow, we and our friends were satisfied with the rest, we didn’t want to leave at all.
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Vacationing with my husband. Rest is just great! The room is chic, the food is excellent, the weather did not disappoint) The staff is very polite and smiling. Many thanks to Tatyana at the reception, always smiling, always ready to help . . she solves all questions quickly and efficiently. In Greece, 1 time, we didn’t know much.
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Vacationing with my husband. Rest is just great! The room is chic, the food is excellent, the weather did not disappoint) The staff is very polite and smiling. Many thanks to Tatyana at the reception, always smiling, always ready to help . . she solves all questions quickly and efficiently. In Greece, 1 time, we didn’t know much. . she helped in everything. . and advice. . and deed. . Once again, thank you so much Tanechka!! ! Good luck in your difficult business of communicating with Russian tourists. If we ever get to Greece . . then only in this hotel.
Review from — vOtpusk.ru
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Today we returned from Crete. The hotel is just great! We all loved it!! ! Children are absolutely delighted. The weather did not let us down, when we were going, there were doubts about the weather. Animators are cool, funny and groovy. At the reception, Tatiana is just a magician, you can contact with any question at any time of the day and Tatiana will always help.
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Today we returned from Crete. The hotel is just great! We all loved it!! ! Children are absolutely delighted. The weather did not let us down, when we were going, there were doubts about the weather. Animators are cool, funny and groovy. At the reception, Tatiana is just a magician, you can contact with any question at any time of the day and Tatiana will always help. The staff is unobtrusive and polite. My youngest son was crying as we left. In general, the holiday was a success! We'll be back with pleasure!!! !
Review from — vOtpusk.ru
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Family vacation in August 2013 (2 adults, children 5 and 8 years old). Room - family, as if from two rooms, very large, comfortable, on the 2nd floor. I liked it. It has everything you need. Food: top notch. The choice is just huge. Who writes - there is nothing to eat, so I will say - if every day you impose EVERYTHING that you have to choose from, then of course you will get bored, but how will it fit? R) They cook exceptionally tasty.
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Family vacation in August 2013 (2 adults, children 5 and 8 years old). Room - family, as if from two rooms, very large, comfortable, on the 2nd floor. I liked it. It has everything you need. Food: top notch. The choice is just huge. Who writes - there is nothing to eat, so I will say - if every day you impose EVERYTHING that you have to choose from, then of course you will get bored, but how will it fit? R) They cook exceptionally tasty. Restaurants a la carte - were in Cretan and Italian. In the first - exceptional service and dishes, just fabulous! In the second - the pizza is amazing, the cook too. The rest is not very good for our taste. We rented a car for 3 days - it's better to have a navigator for such roads and take the car as little as possible, the roads are very narrow, almost 360 degree turns. Prices differ little from the shop in the hotel and nearby. Special thanks to Tatyana at the reception - she solves absolutely all problems, very polite, friendly. It just creates a feeling of relaxation. And with excursions, he will tell you where to get a car and where and how to get there, and what and where to buy. If they knew right away, they would at least take a present for her. Exceptional person. There was a situation with us - people stood and demanded their number for check-in at 10 in the morning. They were extremely surprised. We have been traveling for a long time. The rule around the world is check-in after 14.00. There is a free room - they will settle, no - you have to wait. Also check-out before 12.00 if possible. then they will extend it for an additional fee. And what to be indignant - it is not clear. Cons: bad beach. you can go to the sea. You can also swim, but the beach is small, your feet rubbed on the first day - small pebbles such as sand. Plus, the sea takes out algae, plus underwater springs, which makes the water cool. The water in the pool is salty, because all the tiles around the edge are rough, the children wiped their hands to blood on the first day. Enter and exit only by stairs. And go for a walk - there is no settlement nearby. You can walk along the promenade, but not in the shopping city. Pros: territory, food, service (it's very nice that you are met and seated, there is a feeling of a restaurant, not a canteen, you never had to wait in line for more than 3 minutes), many pools. Yes, sunbeds are occupied, BUT there are only a few next to them, which is extremely unpleasant. If there were paid - figs would be occupied. There is an Internet in the room (you need to have a cord), which was extremely beneficial for us. Amazing bars. You can always eat - spring rolls of your choice from 11 am to 2 am. That is, you can take a car after breakfast, hit yourself, come and eat. regardless of lunch. ice cream: very large selection, very tasty. Yes, there are scales in the room - to scare tourists R)))) For children: the animation is not Turkish. That is, the children themselves. It didn't matter to us, they are self-sufficient.
Review from — vOtpusk.ru
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• 1
Mitsis Laguna is a wonderful hotel, in the style of a good Soviet sanatorium. We had no complaints about food, cleaning or reception. The beach is none. not sandy-pebbly, but - pebble-stony. Umbrellas and pool seats do take up at 5-6 am. everything is free by the sea, but it is almost impossible to swim. It is rocky, it is stormy all July, the width of the beach is extremely small.
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Mitsis Laguna is a wonderful hotel, in the style of a good Soviet sanatorium. We had no complaints about food, cleaning or reception. The beach is none. not sandy-pebbly, but - pebble-stony. Umbrellas and pool seats do take up at 5-6 am. everything is free by the sea, but it is almost impossible to swim. It is rocky, it is stormy all July, the width of the beach is extremely small. I definitely won’t go to Mitsis anymore, but I will definitely go to Crete. rented a car 4 times from Stefan - great. traveled to monasteries and other places of interest. took a tour of santorini - not impressed. maybe the tour itself was poorly organized, maybe for some other reason. Hospitality - Tatyana will kindly help and sort it out.
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• 2
Good afternoon! Rested in June 2013. with her husband and a child of 4 years in Laguna. I will write about our experiences. The territory is very beautiful, well-groomed. In the evening, the hotel is very beautifully illuminated. There are several pools with sea water on the territory. There is one water slide for adults and 2 small water slides for children.
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Good afternoon! Rested in June 2013. with her husband and a child of 4 years in Laguna. I will write about our experiences. The territory is very beautiful, well-groomed. In the evening, the hotel is very beautifully illuminated. There are several pools with sea water on the territory. There is one water slide for adults and 2 small water slides for children. The beach is across the road. It is poorly equipped, the entrance to the sea is terrible. You can only enter knee-deep, and then lie down on the water and swim. The bottom is very rocky (huge black stones). In June the sea was already warm. Splashing with the child on the shore. Before leaving, I read reviews that you can go right and left and the entrance to the sea will be normal. It is not true. The food is good. True, it is inconvenient that hot dishes (meat, fish, chicken, liver) are cooked on the grill and therefore there are long queues for this grill. While standing, the child will wear out all over. For lunch one kind of soup, for dinner two kinds of soup. You can feed the baby. Overall not a great selection of food. For adults, it’s normal, kids under 4 years old honestly can’t imagine what they ate, except for soup. I also wanted to note that the restaurant is always seated. You stand in line at the entrance for 5 minutes. There are also bars on site (not on the beach) where you can take local wine, beer, tea, coffee, juice (everything is very cold - I constantly asked to dilute the juice for the child with hot water). Imported alcohol only in the bar in the main building. There is another cafe, very good - it's pancake, there is ice cream. Been there often. The room is good and spacious. Everything worked properly, only the Internet cable. The cable was asked for at the reception only on the third day of arrival (as well as slippers with bathrobes were not given to everyone, there was not enough). Internet is sooooo slow. The beds are comfortable, including the children's bed. The only downside to the room is the floor. He is incredibly cold. Who will go with children - be sure to take slippers and it is better not to slip. My child slipped on the first day and right on this tiled floor with his forehead ((((As for the animation, we went to a mini disco and then stayed for the evening show. It was interesting when the cabaret dancers came. Otherwise it was boring. Part of the animation the teams speak Russian. In the children's mini-club, the parents themselves take care of the children. The girls' animators are sluggish, the most they can do is draw. For 10 days I have never seen any games with children. In general, to sum up, the hotel is good, but the disadvantages are the beach and poor animation. It was impossible to ignore the shortcomings, because a ticket to this hotel was much more expensive than to other hotels.
Review from — vOtpusk.ru
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