Отель средний The hotel is average

The hotel was disappointing on all fronts at first glance. The voucher said it was a 4-star hotel, but it doesn't even qualify for a good 3-star. The staff greeted us warmly, even offering us water from the cooler while we waited for our room. We never saw the water cooler again. When we asked where the water was, they said we could drink it from the tap. The rooms are small cubicles with a double bed, two nightstands, a small closet, a dresser with a mirror, and a mini-fridge. The room only allowed one person to move around, so two people couldn't pass each other. The bathroom, which is adjacent to the room, is small and serves its purpose. The only exceptions were two hellish days out of seven without hot water, which suddenly disappeared. It was impossible to figure out when the hot water would return until we had to cause a huge scandal and raise everyone's alarm. The staff is friendly, but unresponsive. Everyone smiles, isn't rude, and answers questions, but they're all on their own wavelength—they don't listen to you and don't solve your problems. The restaurant is in another hotel, a 10-minute walk away, or a shuttle service is available for 6-7 people. . which runs very slowly