Terrible service! Don't believe the good reviews!

Written: 19 july 2018
Travel time: 8 — 18 july 2018
We chose this hotel based on good reviews on the Internet and when we arrived at the place we were extremely surprised by such reviews. The rooms are old, inside the bed, bedside table and mirror. Everything. The air conditioner is generally ancient, it worked very noisily and with a creak, it interfered with sleep at night, and without air conditioning it is impossible to sleep, it's hot. There were no mini shampoos in the bathroom, just one small soap. Towels and sheets were all torn, threads sticking out from all sides. It smelled strongly of sewerage. For all 10 days we did not change the sheets and towels. They just fixed the bed. This is an all inclusive hotel and the food was all cold. We have contacted the administration with these questions. They promised to check. At lunch, the food was warm. Dinner is cold again. And she did not become warmer for all 10 days. Food quality sucks. About what variety of food and what they say is delicious here people write, I don’t understand. We were shocked. On the day of departure, the room had to be vacated by 12 noon, and we had a flight back that day at night. They immediately began to ask in advance if it was possible for us to extend the room until the evening, or at least provide a place where we could take a shower, all the same, you sweat all day on the beach and in the salty sea and in the heat. We were promised to resolve this issue. On the day of departure, they said they could not help and did not even apologize. This is not the cheapest hotel in Halkidiki, so we are especially surprised at such a service. A disgusting place. Ruined our honeymoon. Don't believe the good reviews, it's a scam. We fell for it, I hope our experience will help others.
Translated automatically from Russian. View original