Никогда больше Never again

Pros:
1) good sea view
2) the sea in Crete is the cleanest
3) high-quality cleaning and bed change daily
4) the water park, although small, but the children are delighted
5) service at the bar and in restaurants for 5
6) BBQ near the sea (a service offered by the hotel) is just super.
7) animation and entertainment are good, but everything related to sports is only in German.
8) really liked the opportunity to take a catamaran and ride on the sea.
The cons outweigh the pros:
1) beach. There are no seats. For such a large hotel, the beach is very, very small. There are never any places, but we come to the sea and not to the chlorinated pool.

2) for less than 2 weeks of stay (09/09/2012-09/21/2012), the children were poisoned 2 times each (at different times), while the poisoning was such that the daughter vomited a fountain for a day, had a temperature, then did not eat for another 2 days (caused doctor). Diarrhea in children that does not go away during the stay. My husband and I have also been getting sick in recent days, which suggests that the food in the hotel is not fresh. In recent days we went to the village to eat.
3) the air conditioner did not work all the time
4) there is a Russian PR manager at the reception... just the height of rudeness and lack of tact
5) the pools are not clean (in the evening, when illuminated, it is especially clear that the water is cloudy) I have a pool in a private house, I know for sure that the water should not be like that.
6) mosquitoes got it. There are no screens on the windows.
7) what is positioned "a la carte" is not much different from the buffet. Choice of 3 dishes, and the rest is chargeable.
At the end of the stay, as a control shot in the head, it simply killed that we were leaving at 12, and no one was going to clean our room in the morning, so there was no shower gel and shampoo than to wash on the road xs. I had to call the reception and ask, they brought it, asking "How many gels do you need? ))) and it's 5 stars, damn it) but they brought it at 11.50)).
I will never go there again. There were half of the children with poisoning. They save money on food. Apparently, what is left from breakfast is put for dinner. Otherwise, I don’t understand where such a number of poisonings come from.