Отель, который разочаровал. A hotel that disappointed.

Crete was visited for the second time. Disappointed when choosing a hotel, or rather immediately after checking into the room.
The room turned out to be dirty: hair mixed with dust on the floor, dirt and unpleasant smell in the bathroom, on the balcony (terrace) it was not cleaned at all (photo attached). We are not picky about perfect cleanliness, but believe me, we didn’t even want to pull clothes out of our suitcases. Of course, immediately, without noise, they turned to the administrator, calling her to the room, demanding to clean the room so that they could settle. The Stella administrator also quietly ordered, and the room was "cleaned up". After we re-entered, the state of the room remained almost the same. Approaching again, with the same simple request to the reception, the hostess of the hotel, named Despinara, was already there. My short request (in English) was polite: "I'm not asking you to change our room, just let it be properly cleaned. "
The receptionist informed the hostess of my initial request, and Despinara, indignantly, decided to go and check herself. Naturally, she discovered the same state of the room, never ceasing to resent us. In the room, we calmly said: "We do not require sterile cleanliness, but only to qualitatively clean at least the floor in the room and in the bathroom. " To which she asked why we did not look for another hotel with more clean rooms ? ! Then she called the cleaning lady and told her to clean the room with bleach)). In the following days of our stay, she did not greet us on the territory of the hotel, although the cleaning lady herself and the administrator smiled politely and asked if everything was fine. We noticed a similar manner of her communication with other guests of the hotel.

If you do not pay attention to it, the hotel staff (administrators, restaurant workers, guys at the bar, cook) are friendly, wonderful people, who left a very good impression.
The hotel itself is small, on the second line, right next to the road. The hotel has a small swimming pool.
The food is well prepared, but the variety of dishes is weak and monotonous. The situation is the same with sweets. Likewise with drinks. Juices only in shops.
Animation Entertainment: one evening a local singer sang songs and a disco for hotel guests.
It takes about 5 minutes to go to the beach. There are free sun loungers and umbrellas on the beach. There are small places on the beach where you can go into the sea and swim.
There is where to walk in the village, many shops and taverns.
We rented a car for 4 days and traveled around Crete. We went to the beach of Elafonissi, there is like an anthill, sooooo many people. Since there was a storm for several days, we drove to the opposite coast of the island through the mountains. Unforgettable impression! The sea was cool but calm.
Crete is an amazing place where you want to return. I advise you to drive around the island to see its beauty.
Hotel Amnissos, I do not recommend, it does not correspond to its category. Although we have been to a three-star hotel in Crete before.
And it would not be bad for the owner of the hotel Despinare to take training courses on communication skills, courtesy and the hotel business in general. After all, in the end, the Client pays her a salary. And any requests or requirements of guests are only the path to quality, the path to success.
And, if you still visit this hotel, I advise you not to accidentally "send" shoes under the bed of the room)))...Getting them out is not a pleasant thing).. .