ужас!!!!!!! horror!!!!!!!

We returned yesterday. None of the tourists are immediately placed in their room. We lived almost 2 nights in the standard, then they gave us (as a refund) a room with a pool. All two days, while I was trying to get my paid "femal" number, they just sent me, though in English. When I began to complain to the hotel guide and manager, they answered me that the girls from the reception thought that I was insulting them. It also seemed to me that they simply do not have such a class of rooms as "females". After a few days of living in the "standard" they are placed either in a room with a pool, or in two standards. Beach: there is simply no entry into the sea !! ! If you go to the wild beach behind the boat station, you will have to lie on cigarette butts and other garbage. Sea: constant wave Standard room: either the shower in the bathroom or the shower mixer will not work (from the conversations of tourists living there and from my own experience) Room with a pool: non-working jacuzzi (there is not even a drain plug), the water in the pool is ice cold !!! ! there were very dirty sofas on the veranda, the curtains in our room were all covered in blood stains, the refrigerator could not be opened - it was falling apart, full of ants, a mouse was caught on the veranda with a net for the pool. Yes, sheets and towels are already raw and gray. They clean up at seven in the evening !!! ! Meals: I saw, by chance, how they "wash" cutlery. THEY ARE RUNNING!!!! ! Cups and cutlery are missing. I have to constantly ask, but to pay tribute, they bring, but not immediately, after 15 minutes. The chairs in the dining room are dirty, the tablecloths were not changed with me (I rested for 12 days). There are also many cats in the area. Although I really love animals , but it was very unpleasant. when the pussies jumped on the table and ate the leftover food from the plates. Territory: With me, a bull terrier ran and swam in the pool! without a muzzle! caught in half an hour. Lying around the common pools: diapers, bottles, glasses, cocktail tubes. Yes, around the same pools, Arabs arrange their party at night. Hotel guide: DOES NOT HELP!!! !