Spoiled vacation

Written: 26 january 2020
Travel time: 21 — 22 december 2019
Who does the author recommend the hotel to?: For a relaxing holiday; For business travel; For families with children; For recreation with friends, for young people
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 7.0
Cleanliness: 7.0
Food: 8.0
Amenities: 8.0
Hotel security needs to be improved. The reason is simple - during our stay in the hotel we were robbed. Someone came into the room in the morning and emptied the wallet. The administration was notified of the incident, a report was written at the police station. The reaction of the administration to what happened, after two weeks - zero!!! We wrote two messages to the hotel asking them to inform us about the results of the promised internal investigation. No answer.
Translated automatically from Russian. View original