Разочарованы! Disappointed!

The distance from the Airport to the hotel is 30 minutes. At 20 min. drive to be Nusa Dua shopping center. On the territory there are restaurants and cafes where you can eat.
The hotel area is large, well-groomed, a lot of greenery, but it is impossible to walk around it in the evening - there is no lighting.
We had a room in the main building with a sea view. There is a shower cabin and a bathtub, which does not have a shower. As a result, the bath is not washed. There was only one socket and it was in an inconvenient place in the room. The room was practically not cleaned, they came with a broom and a mop, scattered everything around and they called it cleaning.
We only had breakfast, but that's a big word - it was a snack. There was no cheese, no fish snacks, and there was a queue for fruit.
A gym is available. There are 3 open courts. Water sports are not represented as there is no beach.
There is no beach outside the hotel, and there is no beach in the place where the minibus takes you.
The hotel does not correspond to 5 *, and the Ritz Carlton hotel chain. Be careful when recommending this hotel on your tour. operators.