Ужас!!! Horror!!!

Booked a hotel for 3 nights, but after the first, sleepless, moved.
The hotel is old, the rooms are dirty, the furniture has some stains, the bedding is gray. . .
Everything creaks, the air conditioner blows warm air with the sound of an airplane taking off... the walls of the bathroom are overgrown with moss... the pool, if you can call this basin dug into the ground, is dirty . .
Right next to the villas live locals who breed chickens. . . their roosters yell from 4 am to 10 am. . . it's impossible to sleep. .
Breakfasts are not tasty and there is also a choice . . the tables are dirty at the waiters, you can’t ask for napkins...
After this nightmarish night, the hotel representatives offered to move us to another, improved room, but really for one night, and then back to this horror... we refused because we came to rest, and not wander from room to room...
We decided to move to another hotel. . . but the story doesn't end there. . .

The whole day at the new place we were pulled, as the representatives of Kupu Kupu refused to return the money for unused nights, I motivate that the move was our whim and they offered the most alternative options . .
I spoke to the sales director, her name is Ibukatud (I'm sorry if it's not correct, I took it by ear) who said that it's all right, they did everything they could and, since we moved out, the hotel will incur losses for an unoccupied night, which we have to compensate. After all, this is a normal practice for hotels around the world to cause inconvenience to tourists, to conflict with them and still demand money for it. Dear managers and owners of the Kupu kupu Barong hotel, live alternately in villa #6, paying your $312 per night for it, and then get together and live in Alila hotel villas for the same money, for example, and feel the difference. Thank you for the sleepless night, ruined day and the only negative impression of the beautiful island of Bali.