Страшный сон!!! Horrible dream!!!

We stayed at the hotel as part of a tour program. The first negative impression is left by the front door to the hotel, which is closed to the intercom, which means we were not expected there. The rooms are small, the windows do not open, but the wind from them is strong. The smell in the room is terrible, apparently really poisoned by bedbugs. View from the window of a residential building. The bathroom only has soap and shower gel (or shampoo? ). There is no hair dryer, no refrigerator. At dinner, the Russian cook herself put food on graters, as in a Soviet canteen. Tea and coffee for dinner are not supposed to be when they began to demand, because. the rooms also do not have a tea table, she replied that they would scold her. We still begged for tea, but the sediment remained! They understand Russian at the reception. They check into the rooms clearly at 14.00, with us the woman was tortured until the appointed time, although the rooms were free. I am a supporter of modest hotels and luxurious excursion programs, but this is just a TERRIBLE DREAM !! !