отдых rest

The ticket was booked 2 months before the planned departure. We arrived at the hotel and were shocked. At first, they kept us at the reception for 1.5 hours - they prepared the room for us, and when we were given the room, we generally fell into a slump. 1st floor, next to the working premises, do not go out to the balcony, do not open the curtains, because all passers-by can see, a constant shadow. TV burnt, ashtray in the room waited only on the 4th day. and even then you can see it only because the maid is tired of seeing coasters from cigarette butts to clean. although we asked more than once.
We rested from Natalie Tours. A guide, Dmitry, was assigned to the hotel from this travel agency. This is the first time I have come across such impudence, of course it can be understood, the guy earns money. only here it is profiting at the expense of tourists visiting Thailand for the first time. the first meeting with the guide was promising. we asked him to change his number, well, because living in a crypt for 8 days is not fun. Dima promised us to fix this problem and change the room, in the end he just disappeared and tried not to bump into us, and we lived the whole rest in a crypt with tightly curtained curtains and a tightly closed balcony. The guide is not punctual, thinking only about how to fill his pocket. we decided through it to go on an excursion to the Nong Nooch tropical garden. We paid him 1200 baht, and on the day of the trip we were refused, because there were no 2 places for us. Phoned Dima - he returned the money to us in the evening, did not even apologize. Before leaving, they called him to find out when we should be at the reception and what time the bus would come for us. He safely tells us the time, and we leave on this. On the appointed day of departure, at the specified time (20 minutes before the appointed time), we appear at the reception, and they are already looking for us there with dogs. It turned out that this same Dima confused the time of departure. I almost missed my flight because of him.
At the hotel - every day when cleaning the room, they change soap-and-rinse products, in particular shampoo and shower gel. These products have a specific smell of needles or something herbal. I had to buy shampoo and shower gel in the nearest 7 leven. We left for a 2-day excursion to the River Kwai, upon return we were wildly surprised, our shampoo and gel were half empty. Breakfasts at the hotel also leave much to be desired, potatoes are always half-baked, egg dishes are a storehouse for an infectious diseases hospital.

The only plus of the hotel is walking distance to the ocean and close to the road.