Most negative experience

Written: 15 august 2008
Travel time: 16 — 23 july 2008
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 6.0
Cleanliness: 10.0
Food: 7.0
Amenities: 7.0
I would like to tell you about the Brown Hotel as a warning to those who have gathered for a vacation in fabulous Italy. For, as the saying goes, “he who is forewarned is forearmed”!
If you think that the hotel is needed in order to drop things and fall asleep, then Brown may be suitable. But do not forget that you are going to rest, for your own money, and rest depends primarily on living conditions. And you can live like this...
We were settled on the 4th (and sixth) floor. It's a rooftop annex next to the laundry room. The elevator doesn't even reach there.
The walls in the room were painted white, posters and pictures were not provided. In the morning, waking up, it was thought that he was in the ward.
The TV, though small, showed no Russian television. There is a telephone and radio, but they did not work.

No matter how much we fought with non-English speaking hotel workers to move to a more suitable room for relaxation, we did not achieve anything. Having handed over the phone with the guide on the wire to the reception, we received an answer that no vacancies were expected until the end of our vacation, although the rooms were vacated from time to time.
Although the hotel has been accepting Russian tourists for a long time, we did not see a single explanatory inscription at least in English.
Food at the hotel - a separate issue. Breakfast here was striking in its military constancy and variety. Already on the third day, the eyes did not look at the eternal croissant-cake-cheese and ham (ham, by the way, is not bad). Of the fruits in Italy, only golden apples grow, and what flowed from the coffee maker made one doubt the coffee legends about Italian coffee lovers.
Dinner. For dinner, as you know, you are offered a leaflet with a menu on which you have to mark one of two food options. The choice was like a lottery as there was not even an English option on the menu. An abundance of living illustrations for the book "1000 dishes from zucchini" was widely presented at the "buffet". But one day out of 11, we still believed that we live in a seaside Italian town, because. were seafood. But not always your choice will coincide with the choice of the waiter. If you have chosen meat, but it is not enough for Italian tourists, then first it will be brought to them, and if it remains, then to Russians. There were times when it didn't work out.
The cleaning of the rooms was carried out carefully, sometimes even too much. If personal items were left on the floor, they can be cleaned up. The candlestick for aromatization was removed from us, and the neighbors had a bag with things bought at a sale.
And if instead of 2 bath towels they brought you three, then tomorrow there will be one. Or none. So it was.
The promised bikes are not available at the hotel. They should be brought at the request from another parking lot by a 60-year-old clumsy bartender, but he categorically did not want to do this.
The hotel does not have a pool. It is located at the second hotel, but it is across the street, although not far.

The hotel does not have a beach. There is an ordinary city beach, 5-7 minutes walk, assigned to the hotel and where they allegedly give a discount on the hotel’s business card, but there are no business cards in the hotel and we have never been given a discount on sunbeds.
There is an access point, but it is caught only on one of the sofas in the hall.
The only two bright spots from the memories of the hotel are the refined taste of desserts and a trip to a country villa in the mountains to the "patron" of the hotel. There everyone was drunk with wine and fed with meat. The evening turned out to be fun and beautiful. There was even animation on their own.
At night, the hotel closes and the porter goes to bed, but leaves the dining room window open. So if you arrive after 23 hours from the tour, then the spirit of adventurism wakes up. These are the unfortunate impressions. And believe that these are not nit-picking "snacked" vacationers. The most interesting thing is that such an attitude towards Russian tourists is a common place for hotels of this level in Rimini - we have heard this from our compatriots more than once!
Translated automatically from Russian. View original