Not a hotel but just HELL!!!!

Written: 16 january 2014
Travel time: 28 — 29 december 2013
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 5.0
GUYS - NEVER Agree to travel without knowing which hotel you will be taken to, especially in Europe, especially in Rimini. Because this is a real pig in a poke, which then will result in a very bad vacation for you! ! ! What happened to us...

Arriving at our “like a hotel” called LOSSANA ( http://www. losannahotel. com/ they made a wonderful site, it’s a paradise for a vacationer! ), At first we reacted well: a small guest house, seemingly nothing like that, it seemed normal 3*, Russian at the reception, there is wi-fi. We took shape and went to the room ...And then they were shocked when they entered the room! ! !

There are tiles on the floor and not a single rug (after that, PAC GROUP told me that you can throw towels under your feet if it's cold ...Yeah, and then people wipe their faces and wipe them :///); all the furniture is killed; tiles in the shower in pieces; the window in the shower did not close, which made it unrealistically cold; the light shone so dimly that when you were in the room in the evening, your eyes were very tired; there is no duvet cover (to which PAC GROUP told me that in Rimini, it turns out that duvet covers are not provided in the rooms); no slippers, no shampoos, only soap; the TV remote control was not found, most likely they are hidden in order to save money; but most importantly, the air conditioner was at 20 degrees, that is, having taken off our coats, we just chattered our teeth on the tile, despite the fact that we did not take off our boots.
We went downstairs as a group and asked to make the rooms warm, to which a Russian-speaking woman explained the situation to us that in Rimini in the winter, according to fire safety, they do not have the right to make the air conditioner more than 20 degrees. We said, give us heaters then? There is not! The most interesting thing is that it is warm on the 1st floor, and we have to freeze! They asked to change the room with the next one, because for the two of us with a suitcase, there was simply no place to turn around. I gave a slightly larger number, but with the same atmosphere. In short, we slept in clothes, didn’t wash, because if I washed my hair and went out into these 20 degrees, in fact it was 16-18 degrees, because our window didn’t close, on the tile - I would just lie down with fever and pneumonia! Their blankets are as thin as a blanket. We simply did not use them, because they were of no use, despite the fact that they also stank and there were no duvet covers ! ! ! !
Their bed is like a double for a couple, these are shifted odnushki creaky! We went down to breakfast the next morning, laughed (because it was from what was offered: sausage, crackers, jam, milk, cereal) and went to the room, thinking what to do ! ! ! ! We decided to go to PAC GROUP with the demand that we be relocated at least to a nearby hotel, where, according to our friends, it is warm, but there is no TV. We do not need TV, we would at least wash ourselves and go out into the warmth, so as not to freeze! For a long time they tried to explain to the PAC GROUP representative that these conditions were unbearable for staying 7 days in winter, for which she gave a bunch of excuses, she went to the hotel herself, supposedly to measure the temperature. While she was driving, we called PAC GROUP in Moscow, the embassy. She arrived, said that everything was cool, they made it warm. Go rest! We went to the hotel. They made the heat 2 degrees higher. But believe me, it didn't get any easier for us. As we later found out, this hotel was opened on the day of arrival for our group of 8 people.
And in order to save money, do not turn on the heat!

Thinking that health and the remaining 6 days are more expensive, we went through all the hotels on the coast of Rimini and realized that the 3 * in which PAC GROUP settled us and the 3 * that actually exist are heaven and earth. LOSSANA is not 3* for everything! ! ! A 1* and a half! ! ! ! There are a lot of cool 3 * hotels from 21 to 12 stops. Just proceeding from the fact that it was already December 29 - there were practically no rooms in many good and inexpensive hotels. We found on the first line and not far from Piazza Federico Fellini (where NG is traditionally met) the Ambasciatori 4 * hotel. At the reception there was a Russian administrator Natalya, to whom we are undoubtedly THANKFUL for finding us a good room, telling and showing where and where everything is, and her previous shift friend gave us a discount on accommodation in the region of 150 euros.
About the hotel: a traditional good hotel, with everyday no complaints - room cleaning, which we did not even have time to understand when the maid had time to come in and clean.
Delicious breakfast: hot dish, 10 types of muesli, cheeses, sausages, fruits, yoghurts, juices. Large and soft bed (there is even a duvet cover, probably to the surprise of PAS GROUP). Very warm and cozy, and there were no fire safety regulations with air conditioning at 20 degrees, as much as they wanted, they set the temperature that much. The hotel is located close to cafes and a supermarket. The staff is very friendly!
When there is something to compare to a person, he will never agree to this nightmare. Okay, we paid 31 tr. per person, and in our group for this hotel, many paid 42 tr. from a person! ! ! Poor people, PAC GROUP makes a fool of himself. They push 1* like 3*. And 2* is like 4*. Therefore, my advice to you, do not take tours without knowing in advance where you will be accommodated.
And if you want to have a cheap rest in Rimini, then just not in winter (although in summer it’s probably not AH in this hotel, given that an ancient fan hangs on the ceiling; they will simply say that for the same security reasons - the air conditioner cannot be turned on in summer - knock out traffic jams and you will be left without electricity at all !! ! ) . Or take a heater with you, as the pensioners from the next room did. Another option, my grandmother suggested to me, so as not to catch a cold in the lower abdomen, pour hot water into a bottle and put it when I go to bed! ! ! Thanks for the advice : -DDD. But it is better that we bought less clothes, but lived, slept, ate in comfortable conditions. And they washed and washed their hair, unlike other tourists from our group. To each his own - but I will NEVER go with a pig in a poke, and even more so with PAC GROUP !! ! ! !
Translated automatically from Russian. View original

Comments (0) leave a comment
Show other comments …
аватар