Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Service:
2.0
Cleanliness:
2.0
Food:
3.0
Amenities:
3.0
We rested at the Tara 4* hotel. The hotel is beautiful, a lot of beautiful, high-quality furniture. But that's all on the positive side...
We arrived at 10:00, check-in at 2:00 p. m. , they give you a bracelet and hotel guests can use the pool and beach before check-in.
They put us and our child in a room on the ground floor with a view...of a rusty roof and iron stairs on the other side. Of course, I didn't pay for such a view from the window. I went to the reception and asked to change the room, to which the girls at the reception immediately changed their attitude towards us and refused us, noting that "our voucher does not indicate a special view from the window". So the voucher indicates that if they want a sea view, there is always an extra charge for this, I didn't really care about a view of the sea or the mountains or the city BUT not the roof and iron stairs! Moreover, this is also the ground floor and there is a utility room below from which there was constant knocking, rattling, etc. (and I just wanted silence). I left a comment on the website. The travel agent recommended coming in the morning, well, maybe there really weren't any rooms available, in the morning there were already other girls at the reception, who at first discussed me with a displeased look among themselves, that I had left a bad review on the website and had also come to ask for something, and then of course they replied that there were no rooms available??? ? That is, I paid a lot of money for the hotel and they are still discussing me in my presence. Guys, are you serious??? ? This is a disgrace for the hotel! There should be respect for guests!
Well, ok, we decided not to waste our vacation because of likes and enjoy our vacation.
Service: the food is monotonous (we had breakfast + dinner) for the whole week we ate the same thing, because nothing on the menu changed. The potatoes were always oversalted, the pizza is just thick dough, a little sauce and even less cheese. We tried it once, we didn't want another one. In the summer season, the only fruits were bananas, apples, oranges (in the morning) and watermelon and melon for dinner. That's it.
When we left breakfast, my daughter took a banana to eat on the way to the beach, so they didn't let us out with it??? ? The rules say that you can't take food out of the dining room, but we didn't go with a whole bunch of bananas, it was only one banana. This rule is written in all hotels, but if you take 1 unit, you can safely go. I paid for breakfast, why can't I take 1 banana and eat it wherever I want?
The room: it was not cleaned once during the whole week! When we checked in, there was a cobweb in the room, soap scum in the bathroom was not washed off (so dried and remained), mold on the ceiling, towels were changed once. They just came and folded the blankets differently and hung the towels differently. The cord in the hair dryer is falling apart - wires are sticking out, the bathroom door is rotten, dirt and mold everywhere. In general - horror. There is no Internet in the room, there is a TV but no Internet.
It is clear that a lot of money has been invested in the design of the hotel, but there is simply zero money invested in service and cleanliness.
Do I advise you to go on vacation to Montenegro? Yes! It is beautiful, the sea is wonderful.
Do I advise you to this hotel? Definitely No!
With such service, you can relax for half the price in another hotel.
We arrived at 10:00, check-in at 2:00 p. m. , they give you a bracelet and hotel guests can use the pool and beach before check-in.
They put us and our child in a room on the ground floor with a view...of a rusty roof and iron stairs on the other side. Of course, I didn't pay for such a view from the window. I went to the reception and asked to change the room, to which the girls at the reception immediately changed their attitude towards us and refused us, noting that "our voucher does not indicate a special view from the window". So the voucher indicates that if they want a sea view, there is always an extra charge for this, I didn't really care about a view of the sea or the mountains or the city BUT not the roof and iron stairs! Moreover, this is also the ground floor and there is a utility room below from which there was constant knocking, rattling, etc. (and I just wanted silence). I left a comment on the website. The travel agent recommended coming in the morning, well, maybe there really weren't any rooms available, in the morning there were already other girls at the reception, who at first discussed me with a displeased look among themselves, that I had left a bad review on the website and had also come to ask for something, and then of course they replied that there were no rooms available??? ? That is, I paid a lot of money for the hotel and they are still discussing me in my presence. Guys, are you serious??? ? This is a disgrace for the hotel! There should be respect for guests!
Well, ok, we decided not to waste our vacation because of likes and enjoy our vacation.
Service: the food is monotonous (we had breakfast + dinner) for the whole week we ate the same thing, because nothing on the menu changed. The potatoes were always oversalted, the pizza is just thick dough, a little sauce and even less cheese. We tried it once, we didn't want another one. In the summer season, the only fruits were bananas, apples, oranges (in the morning) and watermelon and melon for dinner. That's it.
When we left breakfast, my daughter took a banana to eat on the way to the beach, so they didn't let us out with it??? ? The rules say that you can't take food out of the dining room, but we didn't go with a whole bunch of bananas, it was only one banana. This rule is written in all hotels, but if you take 1 unit, you can safely go. I paid for breakfast, why can't I take 1 banana and eat it wherever I want?
The room: it was not cleaned once during the whole week! When we checked in, there was a cobweb in the room, soap scum in the bathroom was not washed off (so dried and remained), mold on the ceiling, towels were changed once. They just came and folded the blankets differently and hung the towels differently. The cord in the hair dryer is falling apart - wires are sticking out, the bathroom door is rotten, dirt and mold everywhere. In general - horror. There is no Internet in the room, there is a TV but no Internet.
It is clear that a lot of money has been invested in the design of the hotel, but there is simply zero money invested in service and cleanliness.
Do I advise you to go on vacation to Montenegro? Yes! It is beautiful, the sea is wonderful.
Do I advise you to this hotel? Definitely No!
With such service, you can relax for half the price in another hotel.
Translated automatically from Ukrainian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- I would not recommend this hotel to anyone, a waste of money and a lot of negativity
- Terrible attitude towards tourists on the beach!!! I liked the hotel myself. Very clean. The food is not bad.
- Nice place.
- Good hotel!
- Very good hotel!
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