Hard Rock Cancun 5*– Reviews

2
Rating 9.010
based on
2 reviews
9.0 Rooms
9.0 Service
9.0 Cleanliness
9.0 Food
9.0 Amenities
Cancun palace is located on a luxurious white sand beach in the heart of Cancun's famous hotel zone, a 20-minute drive from Cancun. Not far from the hotel are the main centers of social life of the resort, many shops and restaurants. Built in 1988, in 2012 it was overhauled. Suitable for families.More →
аватар irinasavlak
 •  traveled 5 years ago
Rating 8.0
We love the hard rock chain and in which country we would not be, we always try to stay in them! Mexico is no exception either. Although we flew here rather for excursions than for a beach holiday. But they didn’t change their preferences) The first thing you should pay attention to is the numbers. After reading the reviews and consulting with travel agents, we did not take a room with a view of the lagoon. … More ▾ We love the hard rock chain and in which country we would not be, we always try to stay in them! Mexico is no exception either. Although we flew here rather for excursions than for a beach holiday. But they didn’t change their preferences) The first thing you should pay attention to is the numbers. After reading the reviews and consulting with travel agents, we did not take a room with a view of the lagoon. Why spoil your holiday experience with a bad view from the window and the lack of a balcony. The view was on the sea and it was worth it just to come here for the view and the beauty of the water. According to the number of claims, everything, as always, is very good in hardrocks. Excellent service from reception to beach service. Everyone is smiling and very friendly. Everyone is always trying to help and fulfill your request. Perhaps this is the most important advantage of this hotel. For an all inclusive stay, the service is excellent! The food is very decent, this applies to breakfast and a la carte restaurants. If it weren't necessary to record yet, it would be wonderful. Of all the favorite was the Zen restaurant. The beach is good but there were seaweed. The staff tries to clean them up quickly, but they are still there. There is nature here and there are no complaints about the hotel in this regard. It is very pleasant that you will be put where you need sunbeds and an umbrella will be installed. The beach is very clean. The entertainment team does an incredible job and maintains a very pleasant atmosphere in the hotel. But all the same, they came because of the excursions, this was a priority. We ordered them even before departure, a friend advised us an excellent guide to whom they turn every time they are in Mexico. We decided to also turn to this person and did not lose. His name is Yuri Shchepkin, you can contact him through his VKontakte page, where you can easily find him by name. The person himself is from Russia and naturally nothing needs to be translated, everything will be in Russian. The organization of excursions is simply the highest class, we have never seen anything like this, despite the fact that the price for excursions is lower than if they were taken from a tour operator. He not only conducted the excursions we planned, but also told a lot about the country and even gave a lot of useful advice on how we can save money. We were very satisfied! We often returned to the hotel late, so the local entertainment of the hotel did not particularly worry us. In general, we spent wonderful days, got to know the country and got a wonderful hotel with excellent service. We are glad!
аватар olya.rubleva1982
 •  traveled 7 years ago
Rating 10.0
Rested at the hotel for the New Year holidays 2017 To say we liked it would be an understatement! The hotel is a fairy tale, spacious rooms with a beautiful interior, everything is new, it works, they are cleaned 2 times a day, the staff is unobtrusive, it is almost imperceptible and inaudible, we never caught cleaning, you just come, and everything in the room shines and shines A huge number of restaurants, every day everything is new, varied, of course we didn’t try everything, it’s simply unrealistic, and somehow we couldn’t get up from the table)))) Fruits, seafood, king prawns, salad with salmon and red caviar , rolls, the most delicate squid, baked mussels, steaks, a la ginza format, a very beautiful serving, and of course desserts . … More ▾ Rested at the hotel for the New Year holidays 2017
To say we liked it would be an understatement! The hotel is a fairy tale, spacious rooms with a beautiful interior, everything is new, it works, they are cleaned 2 times a day, the staff is unobtrusive, it is almost imperceptible and inaudible, we never caught cleaning, you just come, and everything in the room shines and shines
A huge number of restaurants, every day everything is new, varied, of course we didn’t try everything, it’s simply unrealistic, and somehow we couldn’t get up from the table)))) Fruits, seafood, king prawns, salad with salmon and red caviar , rolls, the most delicate squid, baked mussels, steaks, a la ginza format, a very beautiful serving, and of course desserts . . it seems to me that I ate sweets for life))) I have never eaten so many sweets, it was so delicious that I was ready to stay for the rest of my life just for the sake of multi-colored soufflé , ice cream, caramel with nuts, oh no, for everything! )))) I can’t write about food anymore, I remember and salivate, gourmets, feel free to go, you will not be dragged by the ears! )))
Dream hotel, now going to Hard Rock Punta Cana)


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HOTEL EXPERTS
Attractions
Isla Mujeres
Mexico, Cancun
Beaches, Entertainment, Leisure, Nature
panoramic observation tower
Mexico, Cancun
Streets, squares, viewpoints

Отель Cancun palace расположен на роскошном белоснежном пляже в самом центре знаменитой зоны отелей Канкуна, в 20-ти минутах езды от Канкуна. Неподалеку от отеля расположены основные центры светской жизни курорта, множество магазинов и ресторанов. Построен в 1988 году, в 2012 году прошел капитальный ремонт. Подходит для семейного отдыха.

Location Международный аэропорт Канкун расположен в 13 км.
Beach
  • 1st line
  • private beach
  • sand beach
  • sun loungers  FREE 
  • umbrellas  FREE 
  • beach towels
In a hotel

Круглосуточная стойка регистрации. Хранение багажа. Услуги по глажению одежды. Услуги консьержа. Круглосуточная охрана. Услуга «звонок-будильник». Доставка еды и напитков в номер. /пляжные кресла возле бассейна. Терраса для загара. Магазины на территории. Размещение домашних животных не допускается.

  • restaurant
  • A la carte restaurant
  • cafe/bar
  • open pool
  • conference hall/banquet hall
  • business center
  • parking  FREE 
  • car rental
  • safe
  • free wi-fi
  • laundry
  • hairdresser/beauty salon
  • facilities for people with disabilities
  • non-smoking rooms
  • currency exchange
  • ATM
  • payment by payment cards
For kids Музыкальная школа (от 12 лет), детский клуб (4-17 лет), анимация
  • children's swimming pool
  • kids club
Entertainment and sports
  • sauna/bath/hammam
  • jacuzzi
  • billiards  FREE 
  • table tennis  FREE 
  • tennis court  FREE 
  • volleyball  FREE 
  • basketball playground
  • gym  FREE 
  • aerobics  FREE 
  • yoga classes  FREE 
  • water activities
  • animation
  • organization of excursions
  • celebration organization service
Description of rooms

Отель состоит из 10-этажного здания. В отеле 601 номер.

In the rooms

В номерах предоставлено: гидромассажная ванна, балкон, мини-бар (содовая, вода, сок, местное пиво), ТВ, туалетно-косметические принадлежности, халат и тапочки, электронный сейф под ноутбук, кондиционер, кофемашина, телефон, радио-будильник, фен, утюг и гладильная доска, Wi-Fi (бесплатно), подготовка номера ко сну.

The address Blvd. Kukulcan Km 14.5, Zona Hotelera, Cancun, Quintana Roo, Mexico
Phones: 1 817 567 75 16
Website: Hard Rock Cancun
FAQ
Какой пляж у отеля?
Отель располагается на 1-й пляжной линии. У отеля собственный песчаный пляж. Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
Отель предоставляет услуги сауны / бани / хаммам, yes. Вы можете прекрасно провести время за игрой в баскетбол. В отеле есть водные развлечения. О том чтобы Вы ни минуты не скучали позаботится анимация. В отеле присутствует организация экскурсий, упрощает выбор и дает советы специалист по туризму. Служба организации торжеств поможет изысканно отпраздновать годовщину свадьбы, день рождение или любой другой праздник.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб.