Didn't expect such a mess
We chose the Ideal Panorama hotel on our own on the Anex website. In the photo we liked the views and a large green area. Booked it through our travel agent from August 4th to 11th. Some time later, I noticed that the price on the site had decreased by 2500 UAH, but while I called the travel agent, while the travel agent checked, the confirmation of the reservation had already arrived, and it was too late to argue, as well as to cancel, well, apparently Aneks needs this money more.