Incompetence and banal scam
If not for all the splendor of Italy itself, then it would not be a "tourist trip", but a "paid torture"! The bus is old and dirty. Trip planning is sloppy and illogical. Already on the tour, a bunch of hidden and obligatory expenses pop up. The attendants are lazy and cannot connect two words. I would not recommend this tour operator to anyone! Be sure to visit Italy.