I went on tour 7. 04. 13 "Conquering Hearts" with Elena Dirych. Never seen such unprofessionalism. The person is incompetent. All the questions of the group hung in the air, as she could not answer any of them. We did not know when there would be stops, how much more to go to the hotel or the next city. The presence of a GPS navigator saved me, so the whole bus asked me how much longer to go.