We arrived at 9 in the morning, and they have check-in from 14. What I ordered, I received. Everything on the site is correct. There was animation, but I didn't visit it.
I liked it, we chose where we would go on the spot. All the documents were drawn up for us by the owner of the travel agency, it seems her name is Inna. Good agency.
The hotel was chosen according to their personal criteria, no one recommended it to us. It is very inconvenient here that you arrive at 9 am, and the entire settlement passes at 2 o'clock.