This hotel was recommended to us by our tour. agent Oksana from "Vacation OK" Poltava and we never regretted it. We arrived at 6 am and were seated immediately. They offered a room on the second floor overlooking the pool, but we wanted one with a view of the mountains - they immediately changed it...
When we arrived, we were told that there were no rooms available at the hotel. For 2 days we were accommodated in another hotel, and then moved to the Class Beach Hotel, which we bought.
Miraculous service in the agency, the manager Oksana has already been honored. With the transfer, everything was normal, without hiccups, we flew from TPG.
Travel agency chose by chance and did not regret it. I really liked the manager Oksana - she will tell everything, show, help, call back at least 10 times if we need. Everything is fine. Next time we will also contact her.
100% agree with the previous review. I’ll add one thing to eat, you can come and 15 minutes before the end of lunch - the food is still the same as at the beginning, this is monitored and brought all the time.